Room chart?

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Madeleine

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Do you have a chart on your website that lays out all the details about the rooms in one place? Size of beds, fireplaces, TV, first or second or third floor, direction the room faces for sunlight?
I have that on the page with the packages so the guests don't have to flip back and forth to see what each room has before they select it. (They can also click on the room name and go to the room's page if they want.)
I was thinking of adding another page to help select a room by figuring out what amenities you want first.
Mostly because I keep getting calls asking which room has this and which room has that and then getting the folks who didn't look at all and just assumed all the rooms had fireplaces at this time of year.
 
I have a room amenity comparison page, and I think you're the one who suggested it (not to me, but to everybody).
But as you say, posting it doesn't mean they'll find it and read it.
 
We have a cottage comparison page. Also, although I know you don't use ResKey, but ResKey has the capability to search by amenity selection.
 
We have a cottage comparison page. Also, although I know you don't use ResKey, but ResKey has the capability to search by amenity selection..
Harborfields said:
...ResKey has the capability to search by amenity selection.
It does? Man I have to spend more time studying that thing!
 
See here: http://reservationkey.blogspot.com/2013/11/new-feature-filter-by-amenities-in.html
 
See that's the thing. There's a TON of helpful info in those blog posts, and at the online help board, but I never have the time to read it all! Thanks, Harbor.
 
See that's the thing. There's a TON of helpful info in those blog posts, and at the online help board, but I never have the time to read it all! Thanks, Harbor..
That's what friends are for. Just another modern example of the old adage "Many hands make light work."
 
I have seen your chart and think it is great. I would just make a link to the chart on every page (unless you already do).
People will still call, will still think their room will have something it doesn't.

Had a review post the other day that said we don't have a hot tub. It is not a room amenity, we have one out side in a secluded area, listed in our room info book. But again people don't read.
 
I am an info maniac. I love all of this stuff. The more the merrier as long as it is simple. But having said that after a couple reviewed us being "over 2 hours from the interstate down dark single lane scary roads to get there" I am just not sure my guests can handle anything anymore. Also the very difficult guests we did not take last week...oi veigh it is just un-bloody-believable.
Should these people even buy a GPS? Really? Lord love them all, they are super sweet, I am not saying they aren't. But really.
BOOM BOOM BOOM OUT GO THE LIGHTS.
 
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