Off our game

Madeleine said:

Along the same lines...same guest had a complaint this morning about something we have on our list to fix. The way the heating was configured we have one room where the pipes run thru a second room. So the second room heats up even if you don't turn the heat on. They complained their room got too hot.
Along with multiple other issues these folks had/brought with them, including not wanting anything we planned to serve, going into the kitchen, leaving little notes for us all over, they are just not happy here.
I'm not coming up with sympathy or customer service. No matter how many times we've had someone mention something not working and we gladly fix it, I'm having trouble with the smile today. Again, because I'm rusty!.

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Jon Sable said:

Madeleine said:

Along the same lines...same guest had a complaint this morning about something we have on our list to fix. The way the heating was configured we have one room where the pipes run thru a second room. So the second room heats up even if you don't turn the heat on. They complained their room got too hot.
Along with multiple other issues these folks had/brought with them, including not wanting anything we planned to serve, going into the kitchen, leaving little notes for us all over, they are just not happy here.
I'm not coming up with sympathy or customer service. No matter how many times we've had someone mention something not working and we gladly fix it, I'm having trouble with the smile today. Again, because I'm rusty!.

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Leaving you notes? I hate those people already.
.

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Madeleine said:

Jon Sable said:

Madeleine said:

Along the same lines...same guest had a complaint this morning about something we have on our list to fix. The way the heating was configured we have one room where the pipes run thru a second room. So the second room heats up even if you don't turn the heat on. They complained their room got too hot.
Along with multiple other issues these folks had/brought with them, including not wanting anything we planned to serve, going into the kitchen, leaving little notes for us all over, they are just not happy here.
I'm not coming up with sympathy or customer service. No matter how many times we've had someone mention something not working and we gladly fix it, I'm having trouble with the smile today. Again, because I'm rusty!.

Click to expand...

Leaving you notes? I hate those people already.
.

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I wouldn't have minded a note that told us not to bother with breakfast, we brought our own.
They left us tissues on the nightstand, trash on the floor and a catalog for Cartier.
Oh, and they checked out late. Even tho they kept worrying about driving into the snowstorm.
.

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Jon Sable said:

Madeleine said:

Jon Sable said:

Madeleine said:

Along the same lines...same guest had a complaint this morning about something we have on our list to fix. The way the heating was configured we have one room where the pipes run thru a second room. So the second room heats up even if you don't turn the heat on. They complained their room got too hot.
Along with multiple other issues these folks had/brought with them, including not wanting anything we planned to serve, going into the kitchen, leaving little notes for us all over, they are just not happy here.
I'm not coming up with sympathy or customer service. No matter how many times we've had someone mention something not working and we gladly fix it, I'm having trouble with the smile today. Again, because I'm rusty!.

Click to expand...

Leaving you notes? I hate those people already.
.

Click to expand...

I wouldn't have minded a note that told us not to bother with breakfast, we brought our own.
They left us tissues on the nightstand, trash on the floor and a catalog for Cartier.
Oh, and they checked out late. Even tho they kept worrying about driving into the snowstorm.
.

Click to expand...

Catalog for Cartier? Now I'm wishing them a pox.
.

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Jon Sable said:

Catalog for Cartier? Now I'm wishing them a pox.

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