I hope I can keep a customer like this

Found this on my East Coast Breakfast Club page. Worth a read, I think:
http://redpointspeaks.com/2014/12/18/how-one-hotel-housekeeper-won-my-brand-allegiance-and-my-heart/

That says it!

Cool story

We are trying our best to be Sandras!!!!! As Grandma said, the maids are what makes the business. No maid = no business! Grandma can put up with anything a guest throws her way, but if you don't tip her maids....we don't need you back.