Ive lived in the village for 20 yrs, it was my weekender and I totally loved the slow pace, acreage and country lifestyle
. A few years later I bought the property opposite mine so I could have more horses - I had no idea whatsoever until after purchase that it was one of the original guesthouses of the area ( a little old lady came up to me and said in a frail voice "Did you know it used to be a guesthouse" I thought she was mistaken so I researched in the village history shed). I thought
this is my way out of the high pressure city shops I had owned since 23 yrs old.
I had to do a lot of work and went luxury rather than budget in fittings, large tesselated tile spa bathrooms with antique fitments etc...Loads of proper antiques. I decorated it using a scrapbook cutting up many many country style magazines. So I went shopping for all these 'design board' elements. I had the cash to spend and bought expensive immovable items, I went second hand garage sale for all the little bits as because of shoplifting in the shops I thought they would be pinched (which never happened!)
I have been opened 12 yrs I guess, it was a guesthouse since 1896.
My DA permits were easy as it was a guesthouse in the past. I just had the1 cottage at 1st. I dont live on the property but on another, just across the rd and up the hill behind a tall stand of trees.
Got sooooo busy.... we faced our guesthouse tarrifs rising or expanding.
I sold my city shops and built 2 more 3 bedroom old fashioned cottages with the same features and theme. Unbelieveably the council had a recycling centre and I could buy antiques super cheap, lovely old chandeliers and lovely pieces from the past which in normal antique and collectable places had been so expensive with the first.
This was problematic as the neighbour's objected - nonetheless we were passed. I used a private town planner to put forth my application.
BUT one particular manic depressive neighbour who couldn't accept we were approved harrassed us - lodging 27 false complaints for the next 4 yrs, until they were declared officially vexatious, even the police came and warned them.
BUT on a business level it was great busy straight away
. My husband quit his horrible back breaking job and we both do this full time with no staff at all. I do the bookings and marketing. Hubbie does the cleans and the physical stuff, and face to face guest assistance.
Marketing.... just as soon as I was ready to take guests and I was approved. BUT I come from cutting edge (sink or swim) retail so my marketing is a natural talent, I enjoy it. I even wrote a recipe book to be on display at the cottages last year of all the exciting different breakfasts that guests can make with their supplied breakfast hamper.
My first guest was a solicitor with a family, he was nice traveling from Melbourne. I was so nervous, I cleaned the place and recleaned and rearranged the ornaments many times!!!!
We learnt from this very first guest to not wait for them with the key as they came 2 hrs late, so we altered and tweaked how we did this to be 'key in letterbox' style entry.
I continually tweak policies and signage. We LISTEN to our guests suggestions, and look at what they need help with, discarding some concepts and incorporating others.
We started as country accommodation with chooks and my horses in the paddocks, but slowly we became popular as a farm stay, so I added more variety of animals (my passion) and marketed more towards this indeed even changing the name to incorporate farm in the wording.
Each morning my husband and I have a meeting in the hot tub and discuss guests, ideas, bookings etc....
Other than some total d---heads, (I try to cull most before they come) we love our lifestyle.... just marvelous! We have a young family and we both have watched every step and stage, we could take them to school, pick them up when sick, and now we are home when they come home on the school bus..