Hi everyone,
I have a person from overseas (I am in Michigan) who is sending emails requesting rates for 2 guest rooms for 10 nights. My gut instinct is that this is some sort of a scam ultimately, but I emailed the rates and requested half the fee as a deposit via credit card just in case it was a real inquiry. I did not expect to hear back, but they did end up saying they want to reserve the rooms. However, they want to send a check. It still feels like a scam, but we do get overseas guests in our area - I just haven't had any myself since we opened in September.
I am insisting on a credit card for the deposit because we don't take checks - let alone overseas that I don't know how to verify. This potential guest is still saying they have to send a check and don't want to book online- I told them I'm sorry, but they need to find another place to stay.
My question is this - do real overseas guests normally book with credit cards and should I have additional policies for overseas?
I am set up with Reservation Key and use Square for processing credit cards. This is working well for us so far.
Thank you for any advice.
Annie
I have a person from overseas (I am in Michigan) who is sending emails requesting rates for 2 guest rooms for 10 nights. My gut instinct is that this is some sort of a scam ultimately, but I emailed the rates and requested half the fee as a deposit via credit card just in case it was a real inquiry. I did not expect to hear back, but they did end up saying they want to reserve the rooms. However, they want to send a check. It still feels like a scam, but we do get overseas guests in our area - I just haven't had any myself since we opened in September.
I am insisting on a credit card for the deposit because we don't take checks - let alone overseas that I don't know how to verify. This potential guest is still saying they have to send a check and don't want to book online- I told them I'm sorry, but they need to find another place to stay.
My question is this - do real overseas guests normally book with credit cards and should I have additional policies for overseas?
I am set up with Reservation Key and use Square for processing credit cards. This is working well for us so far.
Thank you for any advice.
Annie