How do you define yourself?

Something to think about:
The rejectionists
We can choose to define ourselves (our smarts, our brand, our character) on who rejects us.
Or we can choose to focus on those that care enough to think we matter.
Carrying around a list of everyone who thinks you're not good enough is exhausting.
From Seth Godin

Most of the time we don't know who rejects us because they never show up or call. I know we've made excellent changes due to some who have 'rejected' us with less than stellar reviews.
So rejection is not all bad because it causes us to rethink the status quo. (And our regulars have commented happily on the changes.)

Pretty much what I've been working on since I bought the place. But less about guests as much as, my 'friends' who thought I was crazy and have yet to acknowledge that maybe I had a clue.

TheBeachHouse said:

Pretty much what I've been working on since I bought the place. But less about guests as much as, my 'friends' who thought I was crazy and have yet to acknowledge that maybe I had a clue..

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You sound pretty smart to me.

happykeeper said:

TheBeachHouse said:

Pretty much what I've been working on since I bought the place. But less about guests as much as, my 'friends' who thought I was crazy and have yet to acknowledge that maybe I had a clue..

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You sound pretty smart to me.
.

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Morticia said:

Most of the time we don't know who rejects us because they never show up or call. I know we've made excellent changes due to some who have 'rejected' us with less than stellar reviews.
So rejection is not all bad because it causes us to rethink the status quo. (And our regulars have commented happily on the changes.).

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Part of the reasons may show in average or less online reviews.
The thinking is that if you make someone happy, they tell about 0.7 others. Make them unhappy and they tell 7 others (10:1 ratio).
I think we learn more from those less than pleased, than those who love the experience.

Morticia said:

Most of the time we don't know who rejects us because they never show up or call. I know we've made excellent changes due to some who have 'rejected' us with less than stellar reviews.
So rejection is not all bad because it causes us to rethink the status quo. (And our regulars have commented happily on the changes.).

Click to expand...

Morticia said:

Most of the time we don't know who rejects us because they never show up or call. I know we've made excellent changes due to some who have 'rejected' us with less than stellar reviews.
So rejection is not all bad because it causes us to rethink the status quo. (And our regulars have commented happily on the changes.)

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that's a pretty good lesson, though tough to take sometimes. One needs to step aside and keep the emotions away. they keep us from improving. I think us women have a difficult time keeping them at bay, they keep us from thinking clearly?

Morticia said:

Most of the time we don't know who rejects us because they never show up or call. I know we've made excellent changes due to some who have 'rejected' us with less than stellar reviews.
So rejection is not all bad because it causes us to rethink the status quo. (And our regulars have commented happily on the changes.).

Click to expand...

That is what it is about. The Japanese car industry had a bad reputation decades ago. So they got serious and focused on the entire quality experience. They continuously try to make improvements. The results are the overall reputation of Toyota, Honda (air bags and accelerators excepted).
The competition gets continuously better. What you said about changing based on rejections is a right path.