Samster
Well-known member
Thank you to the innkeeper who contacted me in less than 24 hours to let me know that the rez was mine. Online calendar showed it available but apparently someone else had contacted them for the same dates. Innkeeper tried to get in touch with other guests and when they didn't get a response, the room was mine. Yay!
The hotel that wanted me to wait a week to contact them again to see if I could add a third night in a similar room to my rez or hang up the phone and go online to book a single night in a different room lost my business. Cancelled the rez online (instead of booking a second rez) and booked at another hotel which turned out to be in a better location, lower rate, and got 3 nights in the same room.
Thank you to all the innkeepers who exhibit excellent service and hospitality!
The hotel that wanted me to wait a week to contact them again to see if I could add a third night in a similar room to my rez or hang up the phone and go online to book a single night in a different room lost my business. Cancelled the rez online (instead of booking a second rez) and booked at another hotel which turned out to be in a better location, lower rate, and got 3 nights in the same room.
Thank you to all the innkeepers who exhibit excellent service and hospitality!