Interesting e-mail from The Association of Independent Hospitality Professionals

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Arks

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The Voice of Innkeeping speaks…
We believe the greater good of the industry depends on a collaborative and sustainable effort to educate, advocate and grow together. As a voice in a changing world, AIHP has initiated a dialogue with Chip Conley, Chief of Global Hospitality and Strategy for Airbnb. As a result of recent discussions with Mr. Conley, your AIHP board of directors has adopted the following position with regard to Airbnb:
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We consider Airbnb to be a viable platform for independent hospitality professionals to utilize to their advantage. The Airbnb web site allows for guests to choose from a category of “bed and breakfasts” and gives hosts, ie. B&Bs and innkeepers, another option to offer their properties to millions of potential guests. It is clear to AIHP that Airbnb also recognizes the significance of “professionally” run hospitality properties that are registered with occupancy tax collecting municipalities. These properties are the backbone of our industry, and they are clearly an important part of Airbnb’s future.
We also recognize the fact, as noted by Mr. Conley, that Airbnb is working every day to reach “tax collection” agreements with host properties and with cities, towns and municipalities in the USA as well as in the 34,000 cities and 190 +/- countries they serve. As such, we believe there is an enormous opportunity for our members to grow their hospitality businesses by considering a listing with Airbnb. To this end, and to advance the idea of a level playing field for all, AIHP is advocating with Airbnb and innkeepers for the implementation and use of fair and enforceable ordinances, as well as higher standards of hospitality that will be good for guests and the entire innkeeping industry. According to Mr. Conley, “Approximately 8,000-10,000 of the listings on Airbnb’s global site are US-based, professionally-operated bed and breakfasts and these establishments create some of the highest guest satisfaction scores from Airbnb’s 45-milllion diverse, international guests."
In addition, and as part of our intent to provide valuable information to help our industry, we are sharing the following Airbnb “terms of service”, as noted on their web site. We believe this helps all of us better understand their stated intent to educate and caution their prospective “host” properties about local ordinances that may vary from one town or city to another.
AIRBNB TERMS OF SERVICE (as noted on its web site)
PLEASE READ THESE TERMS OF SERVICE CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES AND OBLIGATIONS. THESE INCLUDE VARIOUS LIMITATIONS AND EXCLUSIONS, A CLAUSE THAT GOVERNS THE JURISDICTION AND VENUE OF DISPUTES, AND OBLIGATIONS TO COMPLY WITH APPLICABLE LAWS AND REGULATIONS.
IN PARTICULAR, HOSTS SHOULD UNDERSTAND HOW THE LAWS WORK IN THEIR RESPECTIVE CITIES. SOME CITIES HAVE LAWS THAT RESTRICT THEIR ABILITY TO HOST PAYING GUESTS FOR SHORT PERIODS. THESE LAWS ARE OFTEN PART OF A CITY'S ZONING OR ADMINISTRATIVE CODES. IN MANY CITIES, HOSTS MUST REGISTER, GET A PERMIT, OR OBTAIN A LICENSE BEFORE LISTING A PROPERTY OR ACCEPTING GUESTS. CERTAIN TYPES OF SHORT-TERM BOOKINGS MAY BE PROHIBITED ALTOGETHER. LOCAL GOVERNMENTS VARY GREATLY IN HOW THEY ENFORCE THESE LAWS. PENALTIES MAY INCLUDE FINES OR OTHER ENFORCEMENT. HOSTS SHOULD REVIEW LOCAL LAWS BEFORE LISTING A SPACE ON AIRBNB.
It is AIHP’s view this type of information provided by Airbnb provides clarity of purpose in its intent to inform potential host properties of its responsibilities and adhere to local zones codes or ordinances. AIHP proactively supports this effort, and is encouraging Airbnb to continue to be transparent in its communications.
Therefore, we choose to work collaboratively with Airbnb, and encourage you to make an informed and strategic business decision about your participation with them and other current and future hosting platforms. We are all stronger when we work together, and we encourage you and the innkeeping industry as a whole to join AIHP in this effort to insure a greater level of understanding and acceptance of platforms and companies like Airbnb.
By joining the AIHP community as your home for accurate and timely education and information, you will be assured AIHP will work with Airbnb to protect the shared interests of our innkeeping industry. It’s why AIHP is the Voice of Innkeeping™. If you have any questions, or to learn more about being an AIHP member, please go to [email protected]. We welcome your support, and hope to hear from you soon!
 
I just read this and jumped right over to Innspiring to see what y'all have to say. First of all, I'm glad "our people" are talking to '''their people". Just not sure how hard "their people" will listen.
 
There was an interesting interview with a reporter on our national radio regarding airbnb and the "sharing economy" that airbnb seems to say is the up and coming trend and way of the future.. The reporter went on to say that the true definition of "shared economy" means trading, say, produce for another commodity such as lawn care. It is not a "sharing economy" when you trade produce for money-----or a taxi ride or overnight accommodation for money. Well said, says I.
 
I just read this and jumped right over to Innspiring to see what y'all have to say. First of all, I'm glad "our people" are talking to '''their people". Just not sure how hard "their people" will listen..
I think this is one of the things our Hospitality & Travel Assoc is going to put in the faces of the Legislators during the 2016 Session. It was brought up in BOTH of their focus meetings.
One former Senator is saying one reason Millennials do not come to WV is because we do not have Uber here. This is a crock because if you come here you either drive or rent a car on arrival. The cities have taxis and no Uber driver is going to take someone 100 miles or are they?
My statement was you get the Legislators looking at Air very hard IF you show them the money - show them how much they are losing out on.
 
I just read this and jumped right over to Innspiring to see what y'all have to say. First of all, I'm glad "our people" are talking to '''their people". Just not sure how hard "their people" will listen..
Innkeep said:
...I'm glad "our people" are talking to '''their people"...
I agree. If this is the future, here to stay, better to be talking to them than falling behind them. I'm listed on Air. Have only had a couple say with me, but their money spent as well as anybody else's. And they wrote very nice reviews. I was also allowed to review THEM. Neat!
BTW, AIHP has a new logo and I've put it on all my website pages. Nice to be a member of organized innkeeping!
 
Like all things, you have to engage them head on. I mentioned on another post that Air is quickly morphing into a channel for pros. In our state, the main thing that we have done is pass laws that say they have to post their Tax license. It's working. Many are now paying taxes and that levels the playing field. So.... after checking out a few things, it looks like we are no longer too far above the typical price point and will likely list on there for the new year. It will be good to have someone working with them as we move forward.
 
We have had several guests through Air, with several more coming soon. When reviewing a guest, one of the boxes you can fill in asks "Is there any thing you would like to tell Air?" (something like that). I always enter something to the effect that it would be nice if Air included a line in their reckoning of the bill for tax collection so that I don't have to come up with an outside-the-system kluge to collect the taxes from my Air guests.
 
"Sharing economy" really means "lawless economy."
That is all.
 
I just read this and jumped right over to Innspiring to see what y'all have to say. First of all, I'm glad "our people" are talking to '''their people". Just not sure how hard "their people" will listen..
I think this is one of the things our Hospitality & Travel Assoc is going to put in the faces of the Legislators during the 2016 Session. It was brought up in BOTH of their focus meetings.
One former Senator is saying one reason Millennials do not come to WV is because we do not have Uber here. This is a crock because if you come here you either drive or rent a car on arrival. The cities have taxis and no Uber driver is going to take someone 100 miles or are they?
My statement was you get the Legislators looking at Air very hard IF you show them the money - show them how much they are losing out on.
.
None of the Uber types work anywhere in the Poconos. You might find a ride or two on Craigslist, but rarely convenient. There is very expensive bus service (no competition) to/from NYC. And a couple of occasional vans.
 
I just want an even playing field. If I have to pay all the taxes, they should have to pay all the taxes. Around here, most people are hiding their income from it. Until Air actually issues the tax forms in this country... I'm going to continue to argue against it.
 
We have had several guests through Air, with several more coming soon. When reviewing a guest, one of the boxes you can fill in asks "Is there any thing you would like to tell Air?" (something like that). I always enter something to the effect that it would be nice if Air included a line in their reckoning of the bill for tax collection so that I don't have to come up with an outside-the-system kluge to collect the taxes from my Air guests..
Great idea! I'll do that next time.
 
We have had several guests through Air, with several more coming soon. When reviewing a guest, one of the boxes you can fill in asks "Is there any thing you would like to tell Air?" (something like that). I always enter something to the effect that it would be nice if Air included a line in their reckoning of the bill for tax collection so that I don't have to come up with an outside-the-system kluge to collect the taxes from my Air guests..
Harborfields said:
...it would be nice if Air included a line in their reckoning of the bill for tax collection...
Good one. I'm sure those who don't normally collect tax would just pocket the extra money rather than sending it in to the government. But yes, having the system automatically tack on the local sales tax, like so many online systems do now, would help level the playing field by adding it to ALL sales, not just the ones where B&Bs have added it into the room price.
I've always suspected that some of those out of state online companies that charge our local sales tax never send it in.
 
I just want an even playing field. If I have to pay all the taxes, they should have to pay all the taxes. Around here, most people are hiding their income from it. Until Air actually issues the tax forms in this country... I'm going to continue to argue against it..
I agree that the playing field must be even and opposing Air until they get that sorted out in your area makes sense. I also think holding your nemesis close is an effective strategy to help that dialogue along.
 
I just want an even playing field. If I have to pay all the taxes, they should have to pay all the taxes. Around here, most people are hiding their income from it. Until Air actually issues the tax forms in this country... I'm going to continue to argue against it..
I agree that the playing field must be even and opposing Air until they get that sorted out in your area makes sense. I also think holding your nemesis close is an effective strategy to help that dialogue along.
.
I think helping the government find those who don't pay the tax and limiting Air's ability to get any listings that are really long term other than legal businesses is what's driving things. As soon as a place has 20 or so reviews it becomes more interesting to the government, because that's 20 proven illegal stays and $14,000 in fines... So often people close their accounts and Air has trouble finding people with a larger number of reviews.
Plus I'm sure the people getting caught aren't too happy with Air for not really warning them.
 
I just want an even playing field. If I have to pay all the taxes, they should have to pay all the taxes. Around here, most people are hiding their income from it. Until Air actually issues the tax forms in this country... I'm going to continue to argue against it..
I agree that the playing field must be even and opposing Air until they get that sorted out in your area makes sense. I also think holding your nemesis close is an effective strategy to help that dialogue along.
.
I think helping the government find those who don't pay the tax and limiting Air's ability to get any listings that are really long term other than legal businesses is what's driving things. As soon as a place has 20 or so reviews it becomes more interesting to the government, because that's 20 proven illegal stays and $14,000 in fines... So often people close their accounts and Air has trouble finding people with a larger number of reviews.
Plus I'm sure the people getting caught aren't too happy with Air for not really warning them.
.
to be fair I don't see this illegal stuff as Air's fault- the hiding the addresses is mind.
In Air's defence they do a lot more than any other site I use to say "be aware there are local regs and you should make sure you comply" none of the others asked.
Mind you they did a show on TV about the sharing economy not long ago - booked 20 Air properties and non had fire alarms - I mean seriously? in this day and age who in a normal house doesn't have any form of fire alarm? Air give them away free if you want one!
 
I just read this and jumped right over to Innspiring to see what y'all have to say. First of all, I'm glad "our people" are talking to '''their people". Just not sure how hard "their people" will listen..
I think this is one of the things our Hospitality & Travel Assoc is going to put in the faces of the Legislators during the 2016 Session. It was brought up in BOTH of their focus meetings.
One former Senator is saying one reason Millennials do not come to WV is because we do not have Uber here. This is a crock because if you come here you either drive or rent a car on arrival. The cities have taxis and no Uber driver is going to take someone 100 miles or are they?
My statement was you get the Legislators looking at Air very hard IF you show them the money - show them how much they are losing out on.
.
None of the Uber types work anywhere in the Poconos. You might find a ride or two on Craigslist, but rarely convenient. There is very expensive bus service (no competition) to/from NYC. And a couple of occasional vans.
.
This is actually where I'm located. I feel bad when guests ask me about taxi services too. Sure, we have a taxi. It usually takes them about an hour to get here.
 
I think most of Air's recent "make sure you obey local laws" verbiage and token efforts are just for show. Their obstruction in hiding away those who violate the law from government agencies and investigators shows where their true intents lie.
As momma says, "I can't hear what you're saying, because what you're doing is drowning it out."
 
I think most of Air's recent "make sure you obey local laws" verbiage and token efforts are just for show. Their obstruction in hiding away those who violate the law from government agencies and investigators shows where their true intents lie.
As momma says, "I can't hear what you're saying, because what you're doing is drowning it out.".
At the same time, they set up artificial support groups to get the laws changed. Like, get rid of taxes, fire alarms and safety inspections so everyone can do whatever they please?
The way Amazon fought state sales taxes state by state for years, until it was convenient for them to negotiate, and then give in.
Why not do away with traffic laws, civil law and criminal laws? Would make it cheaper if we needed no courts or prisons...
 
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