Reservation Key is down?

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happykeeper

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3:58 HST Takes a long time after log in and then will not load calendar or other pages
 
Seemed to be stuck for a bit, but OK now. I take that back. IT IS DOWN. Can't even log into forum.
 
Yes, down. I got an e-mail from myallocator that their system tried to add a reservation but it wouldn't go through ResKey. Said I'll have to enter manually when it's working again.
 
5:13 pm HST Still down Can't log in. Doesn't come up on the front (our website) and doesn't load after log in on the back end.
 
I just logged in and got into the Forum. This was on it.
The system was offline for a bit this evening (California time) and we apologize for any inconvenience this may have caused. We believe the problem was related to a glitch in the database server which we believe has been fixed now. We continue to monitor the system around the clock 365 days a year, but unfortunately sometimes these things still happen. We also are in the process of hiring additional staff which will help us to provide even better coverage of system. Again, we apologize for the issue, and are continuing to review our procedures to handle these issues in the best way possible.
 
Yep we are back
John did send a fast reply to my inquiry to say that its up, they continue to work on it, and that there may some additional snags as they work through it.
 
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