Copperhead
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- Jun 24, 2008
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'We' have read and discussed this issue many times.
Guests really do feel like they are our only guests! I could go on and on about one room this last weekend but instead I want to share this phone call from this AM from a booked guest:
Me: Hi Copperhead B&B
Guest: we have reservations for Sunday and have determined that we will get in earlier than expected so would like to check in on Saturday instead.
Me: sorry but we are completely booked for Saturday (yada yada about the area being packed & provided advise where to look)
Guest: "you mean that someone is staying in the room Saturday, the room we are checking into on Sunday?"
Me: We do look forward to meeting you at 3pm on Sunday, if you have.....
Interrupted by the phone going dead.
After shaking my head, I busted into laughter.
Guests really do feel like they are our only guests! I could go on and on about one room this last weekend but instead I want to share this phone call from this AM from a booked guest:
Me: Hi Copperhead B&B
Guest: we have reservations for Sunday and have determined that we will get in earlier than expected so would like to check in on Saturday instead.
Me: sorry but we are completely booked for Saturday (yada yada about the area being packed & provided advise where to look)
Guest: "you mean that someone is staying in the room Saturday, the room we are checking into on Sunday?"
Me: We do look forward to meeting you at 3pm on Sunday, if you have.....
Interrupted by the phone going dead.
After shaking my head, I busted into laughter.