Highlands John
Well-known member
- Joined
- Apr 16, 2010
- Messages
- 2,070
- Reaction score
- 3
I have my own PMS which I've developed over the past 5 years. It pretty much does everything I need from allowing guests to book dinner at the local Inn online, through taking donations for a local litter pick to printing check-in cards, guest bills and end-of-month audit reports.
It's awesome (and I know that because I designed and wrote it
), however it has always taken deposits through Palpay which is very easy to set up, but quite expensive and inflexible.
Then after joining FreeToBook (I'll probably come back to that in another thread) I discovered Stripe. Stripe is an online card processor, but it's easy to use, there's no merchant account they just transfer the money to your account like PP, and Stripe stores the customers card details so if for example the guest does a no-show you can just charge their card through stripe.
It's made me revamp the way we take bookings a bit, I've introduced T&Cs (yes, I know you're all shocked that we didn't have them) so people can't argue about cancellation charges.
We've been hit by a few expensive cancellations in the past couple of years.....no more!!!
It's awesome (and I know that because I designed and wrote it
Then after joining FreeToBook (I'll probably come back to that in another thread) I discovered Stripe. Stripe is an online card processor, but it's easy to use, there's no merchant account they just transfer the money to your account like PP, and Stripe stores the customers card details so if for example the guest does a no-show you can just charge their card through stripe.
It's made me revamp the way we take bookings a bit, I've introduced T&Cs (yes, I know you're all shocked that we didn't have them) so people can't argue about cancellation charges.
We've been hit by a few expensive cancellations in the past couple of years.....no more!!!