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Arks

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May 22, 2010
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In the last couple of weeks I've received a few reservations through Booking, and none of them had the guest's address. I can't charge the deposit to the credit card without the card's billing zip code, so I have to contact the guest and wait for them to give me their address before I can confirm the reservation.
They used to send the address. They just keep cutting more and more out of what they do for us. I'd end it with them, but I do get one or two a week from them so it seems worth it. Barely.
 
Go into your extranet and make sure the address required section is still checked. Everyone is having this problem.
 
It's a setting in the extranet. Just set it to required.
 
Found it and fixed it. Thanks. What next, oh Booking? What next?
 
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