So I am finally now I have some actual staff who can be left unsupervised for more than 10 mins together. starting to write my book on advice for potential B&B owners.
I've got as a chapter questions guests ask and how to answer them politely - any suggestions?
INcluded already are arn't you lucky with your location? isn't it great you just do breakfast and then the rest of the day off? where do you live? how much did this cost? did the furniture come with the house? (this is one we get a lot) You must never go on holiday or its friend how do you go on holiday? or do you ever get a day off? (when they leave luggage) can I keep my key so I can get in later? or Will there be someone here to let me in? (well the checking in guests seem to prefer it)
I've got as a chapter questions guests ask and how to answer them politely - any suggestions?
INcluded already are arn't you lucky with your location? isn't it great you just do breakfast and then the rest of the day off? where do you live? how much did this cost? did the furniture come with the house? (this is one we get a lot) You must never go on holiday or its friend how do you go on holiday? or do you ever get a day off? (when they leave luggage) can I keep my key so I can get in later? or Will there be someone here to let me in? (well the checking in guests seem to prefer it)