They reserved for 2, emailed that they had a baby and if I had a crib. Emailed and called. Told them to contact OTA and that I would exempt the cancellation. They did. But really, why don't people realize their baby is HUMAN and counts as a person?At least your guests get this far....
Email this morning, "I see from your web site you don't accept young children, we have a 8 month old baby, is that ok?"
Telephone call this morning "I see from your website you are fully booked on xth July, but we thought we'd call just in case"..... in case of what? In case I have a secret room that I keep empty for when someone wants a room when we're fully booked?
That, plus the guest who came down to breakfast with a wet towel on her head? Really? Would you go to a restaurant with a towel on your head, so why a dinning room full of guests in a B&B.
I'm having a face-palm kind of morning..
Baby only becomes a PERSON if they are suing for damages. I wonder - at what age does the crumb-snatcher become a PERSON?They reserved for 2, emailed that they had a baby and if I had a crib. Emailed and called. Told them to contact OTA and that I would exempt the cancellation. They did. But really, why don't people realize their baby is HUMAN and counts as a person?At least your guests get this far....
Email this morning, "I see from your web site you don't accept young children, we have a 8 month old baby, is that ok?"
Telephone call this morning "I see from your website you are fully booked on xth July, but we thought we'd call just in case"..... in case of what? In case I have a secret room that I keep empty for when someone wants a room when we're fully booked?
That, plus the guest who came down to breakfast with a wet towel on her head? Really? Would you go to a restaurant with a towel on your head, so why a dinning room full of guests in a B&B.
I'm having a face-palm kind of morning..
.
Sometimes we get a reservation for 2 adults, but there are what appear to be 3 or 4 names. Sometimes it is one guest with a long name! But I always email or call if I have any questions.They reserved for 2, emailed that they had a baby and if I had a crib. Emailed and called. Told them to contact OTA and that I would exempt the cancellation. They did. But really, why don't people realize their baby is HUMAN and counts as a person?At least your guests get this far....
Email this morning, "I see from your web site you don't accept young children, we have a 8 month old baby, is that ok?"
Telephone call this morning "I see from your website you are fully booked on xth July, but we thought we'd call just in case"..... in case of what? In case I have a secret room that I keep empty for when someone wants a room when we're fully booked?
That, plus the guest who came down to breakfast with a wet towel on her head? Really? Would you go to a restaurant with a towel on your head, so why a dinning room full of guests in a B&B.
I'm having a face-palm kind of morning..
.
Enter your email address to join:
Enter your email address to join:
Register today and take advantage of membership benefits.
Enter your email address to join: