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Generic

Generic

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I despise when people tell you that they are allergic to something they aren't. Especially when it's an allergy that is anaphylactic. Why can't people just be honest and say "We don't like ______" rather than have to make me worry that I'm going to kill you... or even that I now want to actually kill you.
 
Yep.
News flash people, a two week fad diet of eating no wheat products does not = "Gluten Intolerant"
 
Maybe they've stayed at places like we have that said things like -
You can't eat this because of your medication? Other guests love this so much they skip their meds.
Or the PO's here who kept making the same breakfast for us even after I told them squash made me sick. Not allergic to it, but 10 minutes after eating it I would double over in pain. (Thank goodness that's over, whatever caused it! I kept thinking it was food poisoning, altho that takes longer too manifest.)
Or, they're dramas queens.
Someone else mentioned asking to see their epi pen if it's an anaphylactic situation.
 
Morticia said:
Maybe they've stayed at places like we have that said things like -
You can't eat this because of your medication? Other guests love this so much they skip their meds.
Or the PO's here who kept making the same breakfast for us even after I told them squash made me sick. Not allergic to it, but 10 minutes after eating it I would double over in pain. (Thank goodness that's over, whatever caused it! I kept thinking it was food poisoning, altho that takes longer too manifest.)
Or, they're dramas queens.
Someone else mentioned asking to see their epi pen if it's an anaphylactic situation..
Click to expand...
Morticia said:
Someone else mentioned asking to see their epi pen if it's an anaphylactic situation.
Click to expand...
973dc9fc9dc5ac57ead2a810c12ece6f.jpg

regular_smile.gif

 
Morticia said:
Maybe they've stayed at places like we have that said things like -
You can't eat this because of your medication? Other guests love this so much they skip their meds.
Or the PO's here who kept making the same breakfast for us even after I told them squash made me sick. Not allergic to it, but 10 minutes after eating it I would double over in pain. (Thank goodness that's over, whatever caused it! I kept thinking it was food poisoning, altho that takes longer too manifest.)
Or, they're dramas queens.
Someone else mentioned asking to see their epi pen if it's an anaphylactic situation..
Click to expand...
If someone said to me, I don't like onions... then I make sure that I don't feed them onions. But if you tell me that you have an onion allergy, then I have to see if onions are cross contaminating anything and read every package to ensure they aren't on the list. Two entirely different processes. And onions can be an intolerance or dislike (ie don't worry if cross contaminated, because it's minute). Or it can be a deadly allergy that needs an epi-pen.
It's also the part of where you have started a relationship based on a lie. In one case, you are adults and I respect you, in the other you are lying already and I have no trust in you.
I mentioned the epi-pen to these guests, because it's an anaphylactic allergy. I do each time they mention anaphylactic allergies. I'm not taking responsibility... I'm ensuring they know they need to carry it.
 
PhineasSwann said:
Morticia said:
Maybe they've stayed at places like we have that said things like -
You can't eat this because of your medication? Other guests love this so much they skip their meds.
Or the PO's here who kept making the same breakfast for us even after I told them squash made me sick. Not allergic to it, but 10 minutes after eating it I would double over in pain. (Thank goodness that's over, whatever caused it! I kept thinking it was food poisoning, altho that takes longer too manifest.)
Or, they're dramas queens.
Someone else mentioned asking to see their epi pen if it's an anaphylactic situation..
Click to expand...
Morticia said:
Someone else mentioned asking to see their epi pen if it's an anaphylactic situation.
Click to expand...
973dc9fc9dc5ac57ead2a810c12ece6f.jpg

regular_smile.gif

.
Click to expand...
PhineasSwann said:
Morticia said:
Someone else mentioned asking to see their epi pen if it's an anaphylactic situation.
Click to expand...
973dc9fc9dc5ac57ead2a810c12ece6f.jpg

regular_smile.gif
Click to expand...
A lot of people have been confused by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), thinking it requires everybody's health information be kept secret from everybody else in the world. That's not the case.
The HIPAA privacy and security rules were created because when doctors and hospitals billed insurance companies electronically, the insurance companies were seeing that patients were being treated for certain conditions, then using that info to set people's insurance premium rates.
HIPAA applies ONLY to health plans (health insurance companies), health care clearinghouses (the ones who pass doctor/hospital bills on to insurance companies for payment), and to health care providers (doctors/hospitals) who transmit health information in electronic form (to the insurance companies for payment).
HIPAA has no impact on innkeepers and their guests.
 
Generic said:
Morticia said:
Maybe they've stayed at places like we have that said things like -
You can't eat this because of your medication? Other guests love this so much they skip their meds.
Or the PO's here who kept making the same breakfast for us even after I told them squash made me sick. Not allergic to it, but 10 minutes after eating it I would double over in pain. (Thank goodness that's over, whatever caused it! I kept thinking it was food poisoning, altho that takes longer too manifest.)
Or, they're dramas queens.
Someone else mentioned asking to see their epi pen if it's an anaphylactic situation..
Click to expand...
If someone said to me, I don't like onions... then I make sure that I don't feed them onions. But if you tell me that you have an onion allergy, then I have to see if onions are cross contaminating anything and read every package to ensure they aren't on the list. Two entirely different processes. And onions can be an intolerance or dislike (ie don't worry if cross contaminated, because it's minute). Or it can be a deadly allergy that needs an epi-pen.
It's also the part of where you have started a relationship based on a lie. In one case, you are adults and I respect you, in the other you are lying already and I have no trust in you.
I mentioned the epi-pen to these guests, because it's an anaphylactic allergy. I do each time they mention anaphylactic allergies. I'm not taking responsibility... I'm ensuring they know they need to carry it.
.
Click to expand...
Generic said:
If someone said to me, I don't like onions... then I make sure that I don't feed them onions. But if you tell me that you have an onion allergy, then I have to see if onions are cross contaminating anything and read every package to ensure they aren't on the list. Two entirely different processes. And onions can be an intolerance or dislike (ie don't worry if cross contaminated, because it's minute). Or it can be a deadly allergy that needs an epi-pen.
It's also the part of where you have started a relationship based on a lie. In one case, you are adults and I respect you, in the other you are lying already and I have no trust in you.
I mentioned the epi-pen to these guests, because it's an anaphylactic allergy. I do each time they mention anaphylactic allergies. I'm not taking responsibility... I'm ensuring they know they need to carry it.
Click to expand...
It's completely annoying. I know a lot of people don't want to get into the whys and wherefores of someone's dietary issues, but we're cooking for you people! If you're going to die, we need to know. So, yeah, I push back.
But, I think it's not always a deliberate lie. Kind of like my situation where I told both innkeepers about not being able to eat something and both of them gave me grief. And one of them gave me exactly what I couldn't eat. TWICE!
I can hear someone in the background whispering, 'Just tell them you're allergic.' Or, they've read that in one of those 'life hack' blogs.
It really has calmed down quite a bit lately. The biggie this year is 'lactose'. And it has almost 100% turned out to be 'I can't have a glass of milk or a bowl of ice cream.' Fair enough. We do serve ice cream for breakfast.
 
Morticia said:
Generic said:
Morticia said:
Maybe they've stayed at places like we have that said things like -
You can't eat this because of your medication? Other guests love this so much they skip their meds.
Or the PO's here who kept making the same breakfast for us even after I told them squash made me sick. Not allergic to it, but 10 minutes after eating it I would double over in pain. (Thank goodness that's over, whatever caused it! I kept thinking it was food poisoning, altho that takes longer too manifest.)
Or, they're dramas queens.
Someone else mentioned asking to see their epi pen if it's an anaphylactic situation..
Click to expand...
If someone said to me, I don't like onions... then I make sure that I don't feed them onions. But if you tell me that you have an onion allergy, then I have to see if onions are cross contaminating anything and read every package to ensure they aren't on the list. Two entirely different processes. And onions can be an intolerance or dislike (ie don't worry if cross contaminated, because it's minute). Or it can be a deadly allergy that needs an epi-pen.
It's also the part of where you have started a relationship based on a lie. In one case, you are adults and I respect you, in the other you are lying already and I have no trust in you.
I mentioned the epi-pen to these guests, because it's an anaphylactic allergy. I do each time they mention anaphylactic allergies. I'm not taking responsibility... I'm ensuring they know they need to carry it.
.
Click to expand...
Generic said:
If someone said to me, I don't like onions... then I make sure that I don't feed them onions. But if you tell me that you have an onion allergy, then I have to see if onions are cross contaminating anything and read every package to ensure they aren't on the list. Two entirely different processes. And onions can be an intolerance or dislike (ie don't worry if cross contaminated, because it's minute). Or it can be a deadly allergy that needs an epi-pen.
It's also the part of where you have started a relationship based on a lie. In one case, you are adults and I respect you, in the other you are lying already and I have no trust in you.
I mentioned the epi-pen to these guests, because it's an anaphylactic allergy. I do each time they mention anaphylactic allergies. I'm not taking responsibility... I'm ensuring they know they need to carry it.
Click to expand...
It's completely annoying. I know a lot of people don't want to get into the whys and wherefores of someone's dietary issues, but we're cooking for you people! If you're going to die, we need to know. So, yeah, I push back.
But, I think it's not always a deliberate lie. Kind of like my situation where I told both innkeepers about not being able to eat something and both of them gave me grief. And one of them gave me exactly what I couldn't eat. TWICE!
I can hear someone in the background whispering, 'Just tell them you're allergic.' Or, they've read that in one of those 'life hack' blogs.
It really has calmed down quite a bit lately. The biggie this year is 'lactose'. And it has almost 100% turned out to be 'I can't have a glass of milk or a bowl of ice cream.' Fair enough. We do serve ice cream for breakfast.
.
Click to expand...
When you tell me three-quarters of the people can't have this item... it's suspicious. But really, what you do you expect if you tell me lies, me to trust you?
If the item you tell me you are allergic cause anaphylaxis, you better expect that I'm going to be upset.
So, do I make them squirm at the door, so they know that there are consequences... or do I serve them frozen product saying that since they don't have an epi-pen we aren't going to take a risk... and so by lying they ruined their own breakfast....
 
Generic said:
Morticia said:
Generic said:
Morticia said:
Maybe they've stayed at places like we have that said things like -
You can't eat this because of your medication? Other guests love this so much they skip their meds.
Or the PO's here who kept making the same breakfast for us even after I told them squash made me sick. Not allergic to it, but 10 minutes after eating it I would double over in pain. (Thank goodness that's over, whatever caused it! I kept thinking it was food poisoning, altho that takes longer too manifest.)
Or, they're dramas queens.
Someone else mentioned asking to see their epi pen if it's an anaphylactic situation..
Click to expand...
If someone said to me, I don't like onions... then I make sure that I don't feed them onions. But if you tell me that you have an onion allergy, then I have to see if onions are cross contaminating anything and read every package to ensure they aren't on the list. Two entirely different processes. And onions can be an intolerance or dislike (ie don't worry if cross contaminated, because it's minute). Or it can be a deadly allergy that needs an epi-pen.
It's also the part of where you have started a relationship based on a lie. In one case, you are adults and I respect you, in the other you are lying already and I have no trust in you.
I mentioned the epi-pen to these guests, because it's an anaphylactic allergy. I do each time they mention anaphylactic allergies. I'm not taking responsibility... I'm ensuring they know they need to carry it.
.
Click to expand...
Generic said:
If someone said to me, I don't like onions... then I make sure that I don't feed them onions. But if you tell me that you have an onion allergy, then I have to see if onions are cross contaminating anything and read every package to ensure they aren't on the list. Two entirely different processes. And onions can be an intolerance or dislike (ie don't worry if cross contaminated, because it's minute). Or it can be a deadly allergy that needs an epi-pen.
It's also the part of where you have started a relationship based on a lie. In one case, you are adults and I respect you, in the other you are lying already and I have no trust in you.
I mentioned the epi-pen to these guests, because it's an anaphylactic allergy. I do each time they mention anaphylactic allergies. I'm not taking responsibility... I'm ensuring they know they need to carry it.
Click to expand...
It's completely annoying. I know a lot of people don't want to get into the whys and wherefores of someone's dietary issues, but we're cooking for you people! If you're going to die, we need to know. So, yeah, I push back.
But, I think it's not always a deliberate lie. Kind of like my situation where I told both innkeepers about not being able to eat something and both of them gave me grief. And one of them gave me exactly what I couldn't eat. TWICE!
I can hear someone in the background whispering, 'Just tell them you're allergic.' Or, they've read that in one of those 'life hack' blogs.
It really has calmed down quite a bit lately. The biggie this year is 'lactose'. And it has almost 100% turned out to be 'I can't have a glass of milk or a bowl of ice cream.' Fair enough. We do serve ice cream for breakfast.
.
Click to expand...
When you tell me three-quarters of the people can't have this item... it's suspicious. But really, what you do you expect if you tell me lies, me to trust you?
If the item you tell me you are allergic cause anaphylaxis, you better expect that I'm going to be upset.
So, do I make them squirm at the door, so they know that there are consequences... or do I serve them frozen product saying that since they don't have an epi-pen we aren't going to take a risk... and so by lying they ruined their own breakfast....
.
Click to expand...
I do the door squirm.
 
Just because an allergy doesn't cause anaphylaxis doesn't mean it isn't serious. Being sick to your stomach or breaking out in hives is a reaction that is no fun at all. Not life threatening but still. And I would never ask 'Oh, do you have your epi pen with you?'
I have basic fall back things to serve that most guests switch to ... to avoid whatever they tell me they can't have. I don't promise an expanded menu for those with food allergies. And if they are severely limited, I ask them to bring along their own 'special food'. If they break their own rules and eat things they shouldn't, it's on them.
 
seashanty said:
Just because an allergy doesn't cause anaphylaxis doesn't mean it isn't serious. Being sick to your stomach or breaking out in hives is a reaction that is no fun at all. Not life threatening but still. And I would never ask 'Oh, do you have your epi pen with you?'
I have basic fall back things to serve that most guests switch to ... to avoid whatever they tell me they can't have. I don't promise an expanded menu for those with food allergies. And if they are severely limited, I ask them to bring along their own 'special food'. If they break their own rules and eat things they shouldn't, it's on them..
Click to expand...
Three people (not related, but travelling together) with the exact same allergy to three different items? An intolerance is one thing, it means I don't have to worry about cross contamination. An allergy is another. But if you just shrug it off saying I just avoid it... that's not an allergy.
This is a preference that they have. I don't mind the preference... I mind the lie. I mind that I have to tippy toe around and check everything because of it. Allergies are serious.
But so much of the relationship with this guest is a lie so far... wanted to check in early, until told the extra charge, etc. etc. etc.
 
I could not possibly guarantee no cross contamination for someone with a life threatening allergy. I don't know how places manage it.
Absolutely, someone with that serious an allergy does not 'just avoid' whatever it is. They are not being honest.
And I've also seen someone served a food the host of a dinner was specifically told he couldn't eat.
Afterwards saying 'I thought just a little wouldn't hurt him.' A very stubborn host who 'just wanted to see' if something would really happen. It did.
 
Generic said:
seashanty said:
Just because an allergy doesn't cause anaphylaxis doesn't mean it isn't serious. Being sick to your stomach or breaking out in hives is a reaction that is no fun at all. Not life threatening but still. And I would never ask 'Oh, do you have your epi pen with you?'
I have basic fall back things to serve that most guests switch to ... to avoid whatever they tell me they can't have. I don't promise an expanded menu for those with food allergies. And if they are severely limited, I ask them to bring along their own 'special food'. If they break their own rules and eat things they shouldn't, it's on them..
Click to expand...
Three people (not related, but travelling together) with the exact same allergy to three different items? An intolerance is one thing, it means I don't have to worry about cross contamination. An allergy is another. But if you just shrug it off saying I just avoid it... that's not an allergy.
This is a preference that they have. I don't mind the preference... I mind the lie. I mind that I have to tippy toe around and check everything because of it. Allergies are serious.
But so much of the relationship with this guest is a lie so far... wanted to check in early, until told the extra charge, etc. etc. etc.
.
Click to expand...
We had two ladies staying with us for 3 nights a few years back, unrelated, just friends. They had a whole string of things they couldn't eat and they spent most of breakfast discussing their intolerances. I don't believe any where a serious problem, they just seemed to feed of each others neurosis.
 
seashanty said:
I could not possibly guarantee no cross contamination for someone with a life threatening allergy. I don't know how places manage it.
Absolutely, someone with that serious an allergy does not 'just avoid' whatever it is. They are not being honest.
And I've also seen someone served a food the host of a dinner was specifically told he couldn't eat.
Afterwards saying 'I thought just a little wouldn't hurt him.' A very stubborn host who 'just wanted to see' if something would really happen. It did..
Click to expand...
The last thing we want is an unhappy customer. But we also need to have those customers who abuse in check.
When asked about early check-in, I always tell them that:
  1. Room won't be ready until 3PM (The housekeeper must be paid to come in early for this.)
  2. Must be a quick drop off or when the check-in time of 3PM will be delayed.
  3. No public bathroom.
  4. We need to know about delays as it's an appointment, and we need it for planning.
I have to admit with the abusers that I'm getting more and more strict about the 3PM check-in. I really don't mind the luggage drop offs, because if it's just that, it's done and they are happily on their way. It's the ones who think I'm going to give them the room that get to me.
And it's easy to tell... the drop off luggage people are so happy you will take their luggage and they can continue on their merry way.
PS: I bought chalk markers for the window so I can clearly mark "Back at 3PM" on the window. It seems to have better effect a sign.
 
Highlands John said:
Yep.
News flash people, a two week fad diet of eating no wheat products does not = "Gluten Intolerant".
Click to expand...
I couldn't agree more! Guests decided 1 month before their reservation to change their diet to GF & vegan. During their 6-day stay, I rose to the challenge, while they ate all of the Hershey's milk chocolates I provided in their room.
Don't tell me that you "cheat" a little. If you "cheat", then "cheat" at my breakfast table so I don't have to buy expensive ingredients and bend over backwards for your kinda-sorta dietary need. I recently had a guest call 3 days in advance to tell me they're vegan. No problem. During their stay I prepared crepes for them with almond milk, chia seeds, and margarine (only certain margarines lack whey protein, you have to carefully read labels.) When it came time to serve, I mention to the guest that I was making banana nutella crepes for the other 5 guests but I could make theirs plain banana or banana peanut butter because nutella contains skim milk. She told me that she loves nutella and doesn't mind a little dairy. <sigh>
 
notAgrandma said:
Highlands John said:
Yep.
News flash people, a two week fad diet of eating no wheat products does not = "Gluten Intolerant".
Click to expand...
I couldn't agree more! Guests decided 1 month before their reservation to change their diet to GF & vegan. During their 6-day stay, I rose to the challenge, while they ate all of the Hershey's milk chocolates I provided in their room.
Don't tell me that you "cheat" a little. If you "cheat", then "cheat" at my breakfast table so I don't have to buy expensive ingredients and bend over backwards for your kinda-sorta dietary need. I recently had a guest call 3 days in advance to tell me they're vegan. No problem. During their stay I prepared crepes for them with almond milk, chia seeds, and margarine (only certain margarines lack whey protein, you have to carefully read labels.) When it came time to serve, I mention to the guest that I was making banana nutella crepes for the other 5 guests but I could make theirs plain banana or banana peanut butter because nutella contains skim milk. She told me that she loves nutella and doesn't mind a little dairy. <sigh>
.
Click to expand...
Way back when we first started, when dinosaurs roamed the Earth, we had a family of vegans book for the busiest weekend of the year. We have a vegan cookbook, so we looked up a couple of recipes.
Then Gomez crashed his motorcycle, and ended up in the hospital for that busy weekend.
I soldiered on. Bought everything I needed and made vegan casserole for everyone. (No way I could cook 20 different breakfasts by myself!)
Deliver the plates to the family and make a joke - no animals were injured in the making of this breakfast!
They look at me like I have two heads. I say, in plain English - you told me you were vegan.
Oh, we gave that up months ago.
Now I confirm everything at check in.
 
Generic said:
seashanty said:
I could not possibly guarantee no cross contamination for someone with a life threatening allergy. I don't know how places manage it.
Absolutely, someone with that serious an allergy does not 'just avoid' whatever it is. They are not being honest.
And I've also seen someone served a food the host of a dinner was specifically told he couldn't eat.
Afterwards saying 'I thought just a little wouldn't hurt him.' A very stubborn host who 'just wanted to see' if something would really happen. It did..
Click to expand...
The last thing we want is an unhappy customer. But we also need to have those customers who abuse in check.
When asked about early check-in, I always tell them that:
  1. Room won't be ready until 3PM (The housekeeper must be paid to come in early for this.)
  2. Must be a quick drop off or when the check-in time of 3PM will be delayed.
  3. No public bathroom.
  4. We need to know about delays as it's an appointment, and we need it for planning.
I have to admit with the abusers that I'm getting more and more strict about the 3PM check-in. I really don't mind the luggage drop offs, because if it's just that, it's done and they are happily on their way. It's the ones who think I'm going to give them the room that get to me.
And it's easy to tell... the drop off luggage people are so happy you will take their luggage and they can continue on their merry way.
PS: I bought chalk markers for the window so I can clearly mark "Back at 3PM" on the window. It seems to have better effect a sign.
.
Click to expand...
Our confirmation used to say "check in is from 4pm" so many people ignored it.
Then it said "we are happy to accept early bookings if arranged in advance..." still people ignored it.
Now it says "check in is from 4pm to allow us time to clean as well as a short break for us to be off duty, please respect that", this does seem to have an effect, very few in the last couple of months. And for those that still ignore/don't read... there's a note on the door saying "check in is from 4pm as per your booking confirmation" and if they still ring the bell we generally ignore it.
 
Morticia said:
notAgrandma said:
Highlands John said:
Yep.
News flash people, a two week fad diet of eating no wheat products does not = "Gluten Intolerant".
Click to expand...
I couldn't agree more! Guests decided 1 month before their reservation to change their diet to GF & vegan. During their 6-day stay, I rose to the challenge, while they ate all of the Hershey's milk chocolates I provided in their room.
Don't tell me that you "cheat" a little. If you "cheat", then "cheat" at my breakfast table so I don't have to buy expensive ingredients and bend over backwards for your kinda-sorta dietary need. I recently had a guest call 3 days in advance to tell me they're vegan. No problem. During their stay I prepared crepes for them with almond milk, chia seeds, and margarine (only certain margarines lack whey protein, you have to carefully read labels.) When it came time to serve, I mention to the guest that I was making banana nutella crepes for the other 5 guests but I could make theirs plain banana or banana peanut butter because nutella contains skim milk. She told me that she loves nutella and doesn't mind a little dairy. <sigh>
.
Click to expand...
Way back when we first started, when dinosaurs roamed the Earth, we had a family of vegans book for the busiest weekend of the year. We have a vegan cookbook, so we looked up a couple of recipes.
Then Gomez crashed his motorcycle, and ended up in the hospital for that busy weekend.
I soldiered on. Bought everything I needed and made vegan casserole for everyone. (No way I could cook 20 different breakfasts by myself!)
Deliver the plates to the family and make a joke - no animals were injured in the making of this breakfast!
They look at me like I have two heads. I say, in plain English - you told me you were vegan.
Oh, we gave that up months ago.
Now I confirm everything at check in.
.
Click to expand...
grrrr.
vegetarian is easy. vegan is a big pita! Not cool.
I almost bought gf pancake mix but realized, if you are gf, you can have your choice of eggs (always gf), oatmeal, Cheerios, fruit, yogurt, bacon. I thought that was plenty.
 
Let's talk lactose. 4 guests this month with 'lactose intolerance'. On further delving, 1 guest could not have it at all in any form. The other 3? Oh, I just can't drink a big glass of it! We don't serve big glasses of milk for breakfast. These 3 are non-starters as far as problems. Why bother bringing it up?
 
I eat gluten free because it's helping me. But I NEVER expect to be served special pancakes and things. A bowl of rice chex or cheerios is just fine if you've got them! It might sound weird, but I have dry cereal and fruit as a side with my scrambled eggs. No toast needed! :)
 

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