Signs, signs, everywhere there's signs

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notAgrandma's picture
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07/07/2017

I've found myself putting more and more signs in the rooms to explain how to use just about everything. I think they're tacky and I try to avoid them at all costs, but I'm a bit tired of hearing the dumb questions. I've always had a note by our remotes explaining how to turn on the TV and cable box, because I understand that every system is different and it can be frustrating. I still get questions about the cable, but it's pretty infrequent. I have a framed sign on the wall next to the Keuring with step-by-step diagrams and written instructions as to how to use it (still was asked once by a guest standing right next to the sign. When I pointed to it, he said, "Oh, didn't notice that".) I've had guests tell me they couldn't figure out how to turn on the jetted tub or couldn't figure out how to open the drain, so up went a framed sign by the jetted tubs. I had to add to the sign that guests can't use bubble bath in a jetted tub. I've had guests tell me the shower wouldn't turn on, so up went a sign stating you have to pull the handle out towards you, not just spin it around. Guests have turned on the AC while running the fireplace in their room, so up went a sign asking them not to do this (and I tell them at check-in).

Yesterday, I added a sign next to the GFI outlets in our bathrooms. Guests somehow inadvertently push the GFI "test" button when their plugging in their hairdryers & curling irons, then I'm told at breakfast that the hairdryer didn't work, or that the lights went off in the bathroom. The sign explains that if the hairdryer suddenly stopped working, hit the "reset" button on the GFI.

Do you have several signs in your rooms? If so, what's the most ridiculous one you've had to put up?

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06/24/2008

We have 1 5x7 plastic frame with basic info: wifi pwd, check out time, breakfast time, pool/hottub times and how to get us if they need help.  The flip side is how to use the TV/Roku to get cable. 
The other is another 5x7 frame on the bathroom wall to let people know to only flush TP all else goes in sanitary waste bin and use the bags.  (most don't - nasty!!!)  Hang towels to reuse, place on floor for fresh. 
We also have info in our room books, but no one reads those.   

gillumhouse's picture
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05/22/2008

I have one sign in the house (labels are taped on the TV stands re wifi, figuring they would be looking at the TV). It is in the Gillum Room next to the bubblegum machine (bank) on the mantle and it says, "All coins in the bubblegum machine go to the Lord's Pantry Food Bank."  I have fund checks tucked under it and dollar bills rolled up and stuck into the dispenser hole. Every Spring, I empty it and take the money to the Pantry when they do their Spring Fund drive. (Other donations are taken over as they come in)

Generic's picture
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02/24/2011

I had just one sign, but went to two. One is a general information sign, the other is for the TV. I do have a few Brother P-Touch labels on things. I try to minimize these.

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Arks's picture
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05/22/2010

I think there's a difference between "how to" signs and "rules signs, don't do this, don't do that".

People don't like being hit with rules of the house at every turn, but I think most people will read, and appreciate, signs that tell them how to sign on to wi-fi, how to work the TV remote, how to work the jet tub, etc.

I'd much rather read a how-to sign than have to go find a staff person to come show me how, each time I hit a hurdle.

Why not ask a few guests? Next time someone comes asking for help on something many others have also come to ask about, ask them if they'd rather come ask you each time they have a question, or if they'd prefer a sign on the item, explaining how to work it. Then let the majority opinion rule.

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Morticia's picture
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05/22/2008

I'm trying to think what signs we still have in the rooms - the standard check out sign on the back of the door that someone actually stood right next to while telling me they didn't know checkout was an hour ago.

There's a sign explaining how to get new towels. (Drop the old ones in the shower.)

I do have a note on the bed that tells the WiFi password. That also has the breakfast time and check-out time. 

We also have directions next to the Keurig. But no one reads them because they all know how the machine works. Except it doesn't work if you don't follow the first direction and turn the machine on.

I'm a reader. If there is something to read, I'll look at it. Thus, we have an entire book of fun things to do, history of the house, the TV stations, where we came from, etc. Everyday I answer all of those questions over breakfast.

All I can do is provide the info, I can't make anyone look at it.

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PhineasSwann's picture
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09/25/2012

I hate signs and try to avoid them. They're tacky, and I guarantee you guests don't read them anyway. Our PO's had so many we had to prune them back to one. 

No smoking are about the only ones we have (and "don't let your pets on the bed" if they've brought a dog)

Who doesn't know enough to smoke outside? Take the signs out and you'll find out. 

 

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TheBeachHouse's picture
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06/24/2013

One of the first things we did when we moved in was to remove the tacky "no smoking" signs.  Found that we had to buy new ones.  Who doesn't know enough to smoke outside?

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10/04/2015

in the UK no smoking signs are mandatory so its one we have to have, sign in bathroom saying towels in shower if you want them replacing. but we do do a short welcome letter titled "things to help you be more comfortable" with all the Key points (1) wi-fi (half way down so they have to read the other stuff to get to it) breakfast times, please keep the doors locked, call phone if you need us. etc

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