It was a very good interview and very informative as well!
However It should be noted (according to https://www.ada.gov/regs2010/titleIII_2010/titleIII_2010_regulations.htm#a102) that many smaller B&B's are not even considered "Public Accommodations" by the ADA's definition. One could argue that B&B/Inns of this smaller size and ruling are not required to accommodate persons with Service Animals/disabilities. (See Section 36.102 for applicability to Public Accommodations and Section 36.104 for the definition of a Public accommodation, excluding lodging of less than 5 rooms and residing on the premises.)
Yet, if they can physically access the rooms, would you take them, or could you/how would you go about denying them because of their Service animal without them screaming discrimination? Maybe it is a simple suggestion of referring them to another location with more accessible accommodations or that are pet-friendly? I don't know that it would be in good taste to state that "we don't have to take you"!
We do list on our website that all rooms are on the second floor, and also that we are an Adult destination, a Pet-Free/Smoke-Free environment, and not suitable for children.
Am interested in anyone's comments or input regarding specific qualifications pertaining to these defined exclusions of a B&B based on its size..