Boo’s latest credit card policy change is more of the same

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PhineasSwann's picture
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09/25/2012

Got this overnight from Boo.  Essentially they still won’t validate most cards. 

”Booking.com

You told us, we listened
After the last round of changes to the invalid credit card process, many partners got in touch with feedback. We’re happy to tell you, that we’ve made the following changes…

Automatic credit card validation for certain bookings

For certain reservations that we predict to be at a high risk of cancellation, we’ll save you time and energy by proactively validating the card. If the details turn out to be invalid, we’ll automatically start the invalid credit card process for you.

New deadlines for last-minute guests to update their details

Guests who have booked less than 48 hours before check-in will now have either 12 hours or until 3pm on the day of arrival to update their details – whichever comes first. However for last-minute reservations of over ten nights, guests will be given two hours to provide new card details.This has been reduced from 24 hours.

For invalid card bookings after 13:00 on the day of arrival, guests will be given two hours to provide new card details.

Why don’t we just cancel or block invalid credit card reservations?
Reservations made with an invalid credit card are not always what they seem. It’s useful to remember that a valid card might not be chargeable due to various banking regulations. Our research shows that guests with invalid credit cards are 75% as likely to stay at the property as guests with valid cards. These guests arrive as planned and pay by cash or using a valid card at check-in. Because of this potential for revenue, we think the ultimate decision should stay with you.”

 

__________________

Darren
Innkeeper & Owner

 

PhineasSwann's picture
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09/25/2012

No. People with stolen credit card numbers run them through boo king to see if they're good.

Ironically, it's the companies on the black web selling the numbers who recommend to the buyers they can confirm they're good by booking rooms on boo king. The sellers know boo king does nothing to validate the card numbers, so they know the buyers will be fooled into thinking they've paid money for good card numbers. 

Cheaters cheating the cheaters. And we get the nuisance from it. 

PhineasSwann's picture
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09/25/2012

"You told us, we listened"

No. No, you didn't.

Generic's picture
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02/24/2011

We had BK add a statement that "credit card must be present at check-in" and the number of fakes has dropped to zero, so far. 

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Morticia's picture
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05/22/2008

Generic wrote:

We had BK add a statement that "credit card must be present at check-in" and the number of fakes has dropped to zero, so far. 

We have this, too. We still get bad cards.

Even stating we are charging the card in advance hasn't stopped the fakes completely.

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Generic's picture
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02/24/2011

Actually, that's what they want. They are hoping it's a way to check for stolen cards. When I get a number on BK, I put it through the BIN LIST at https://binlist.net/ to check that the bank information makes sense. If it doesn't, it's time for a CODE 10.

notAgrandma's picture
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07/07/2017

Generic wrote:

Actually, that's what they want. They are hoping it's a way to check for stolen cards.

By "they", do you mean BooKing? 

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Generic's picture
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02/24/2011

No, the thieves.

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