Direct TV, Dish requiring commercial account

5 replies [Last post]
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Joined:
06/25/2008

Hi All! I have been reading this forum for the last ten or so years and have used a lot you your shared information but I have never posted or asked a question. Now I have a question I hope someone might be able to help with. For 16 years we have run our three room B & B in Ohio. We have had all of the TV's on a Direct TV account under the business name and paying the residential rate. Two years ago they came in and said since we are a business they must switch us over to a commercial account. That increased our bill substantially and forced us to keep our private TV's on a residential account since we wanted a DVR. Now since we have the commercial account every company we try to move to insists they must also keep us commercial. We are located in a pocket where the internet is sub par and that is also a problem so cannot switch to HULU. Is being made commercial on a satellite TV system affecting anyone else? I asked a rep today how they bill the Airbnb people and he had no clue! 

gillumhouse's picture
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Joined:
05/22/2008

I have cable in WV. I am allowed4 TVs on one service. We are residential because we live here.

When I needed cable in the Library for my b-i-l when it was his room (he could no longer go upstairs and was basically confined to bed) I dropped cable in the guest room above. Took me a few years after he died to get around to restoring cable to that room. My Basic + (and I have HD) is now up to $94.69 per month. No HBO but all the sports channels.

Arks's picture
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Joined:
05/22/2010

Strangely, my inn cable/internet/phone package costs about half my personal residential cable/internet/phone package. They said I had to be a commercial account and I think I am on their "hospitality package".

My personal package includes more channels, but I've been amazed that at the inn, for half the home price, I have 15 of their little cable boxes on the TVs (I have 3 TVs in each suite), 15 of their remote controls, and even have the full HBO package on every TV.

I've quietly waited for years for them to say they've discovered a mistake and my bill will be going way up, but so far, so good!

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All saints can do miracles, but few of them can keep hotel. ~ Mark Twain

 

Anon Inn's picture
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Joined:
09/26/2011

We are in a rural area with 'up to' 10mbps download speed.  We have 3 units plus our own living space.  2 of the three units share a Netflix account.  We do not have business status.  We have learned that the only time people miss cable or off air is when they are looking for a place to watch 'the big game'.  

Our internet speed enables downloads of movie service subscriptions plus videoconferencing for our guests.  Works for us. 

notAgrandma's picture
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Joined:
07/07/2017

We have residential cable, too. The cable company initially set us up as a commercial account, which meant we couldn't have DVRs and we were paying 50% more. I talked to a B&B down the street & they said they had a residential account. It sounds like I'm lucky because I was able to tell the local company to switch us to residential, too. I still pay over $200 a month for 6 receivers + DVR + premium channels. It's ridiculous! I wish I could switch to HULU, but my guests have enough trouble figuring out how to use a regular remote. All of them are labeled with how to use them & I still get phone calls!

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Your character is what you really are, while your reputation is merely what others think you are. - John Wooden

 

Morticia's picture
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Joined:
05/22/2008

We have 7 rooms and a residential account with direct. We asked specifically about it because the cable company refused to change us to what every other place in town had - residential. So we stopped the cable and went with satellite.

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Never judge a person's story by the chapter you walked in on.

 

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