Direct TV, Dish requiring commercial account

6 replies [Last post]
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Joined:
06/25/2008

Hi All! I have been reading this forum for the last ten or so years and have used a lot you your shared information but I have never posted or asked a question. Now I have a question I hope someone might be able to help with. For 16 years we have run our three room B & B in Ohio. We have had all of the TV's on a Direct TV account under the business name and paying the residential rate. Two years ago they came in and said since we are a business they must switch us over to a commercial account. That increased our bill substantially and forced us to keep our private TV's on a residential account since we wanted a DVR. Now since we have the commercial account every company we try to move to insists they must also keep us commercial. We are located in a pocket where the internet is sub par and that is also a problem so cannot switch to HULU. Is being made commercial on a satellite TV system affecting anyone else? I asked a rep today how they bill the Airbnb people and he had no clue! 

Innkeep's picture
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Joined:
06/04/2008

Swoozy— Welcome to the forum. As you can see, B&B’s get the hind teat. In many jurisdictions there’s no hard and fast rule as to why you get stuck with corporate rates while others have residential rates. Sometimes being the squeaky wheel helps. In your down time you might try calling over and over until someone gives you the answer you need. Emphasize the fact that you live there too. Claim that the other vendor was mistaken in charging you business rates. 

Good luck 

gillumhouse's picture
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Joined:
05/22/2008

I have cable in WV. I am allowed4 TVs on one service. We are residential because we live here.

When I needed cable in the Library for my b-i-l when it was his room (he could no longer go upstairs and was basically confined to bed) I dropped cable in the guest room above. Took me a few years after he died to get around to restoring cable to that room. My Basic + (and I have HD) is now up to $94.69 per month. No HBO but all the sports channels.

Arks's picture
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Joined:
05/22/2010

Strangely, my inn cable/internet/phone package costs about half my personal residential cable/internet/phone package. They said I had to be a commercial account and I think I am on their "hospitality package".

My personal package includes more channels, but I've been amazed that at the inn, for half the home price, I have 15 of their little cable boxes on the TVs (I have 3 TVs in each suite), 15 of their remote controls, and even have the full HBO package on every TV.

I've quietly waited for years for them to say they've discovered a mistake and my bill will be going way up, but so far, so good!

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All saints can do miracles, but few of them can keep hotel. ~ Mark Twain

 

Anon Inn's picture
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Joined:
09/26/2011

We are in a rural area with 'up to' 10mbps download speed.  We have 3 units plus our own living space.  2 of the three units share a Netflix account.  We do not have business status.  We have learned that the only time people miss cable or off air is when they are looking for a place to watch 'the big game'.  

Our internet speed enables downloads of movie service subscriptions plus videoconferencing for our guests.  Works for us. 

notAgrandma's picture
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Joined:
07/07/2017

We have residential cable, too. The cable company initially set us up as a commercial account, which meant we couldn't have DVRs and we were paying 50% more. I talked to a B&B down the street & they said they had a residential account. It sounds like I'm lucky because I was able to tell the local company to switch us to residential, too. I still pay over $200 a month for 6 receivers + DVR + premium channels. It's ridiculous! I wish I could switch to HULU, but my guests have enough trouble figuring out how to use a regular remote. All of them are labeled with how to use them & I still get phone calls!

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Your character is what you really are, while your reputation is merely what others think you are. - John Wooden

 

Morticia's picture
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Joined:
05/22/2008

We have 7 rooms and a residential account with direct. We asked specifically about it because the cable company refused to change us to what every other place in town had - residential. So we stopped the cable and went with satellite.

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Never judge a person's story by the chapter you walked in on.

 

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