One Of Those Moments....

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Highlands John

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... that make it all worthwhile.
Had a couple staying, here for a significant anniversary, hadn't planned it until last minute and not realised how busy it still is here in Sept. They wanted 3 nights but we were full the middle night, so they stayed with us then I sent them to my friend down the road who has a lovely place on the lake, before they left they booked to come back to us for the 3rd night. They'd also got some wrong information from a B&B down south who sent them to some places in Scotland, although ok, not what they wanted.
This morning at breakfast he shook my hand and said thank you for making a holiday that was nearly a disaster into a really enjoyable one. Took me by surprise as I didn't really do anything above and beyond what I'd do to help anyone, but a special moment non-the-less.
 
That is beautiful. Thank you for repairing the damage to the industry that could have happened AND for saving their special time for them.
 
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It's so heartening when innkeepers experience moments like that. Keep up the good work and thank you for sharing a happy moment!
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