First Never There Review & Reply

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gillumhouse

Well-known member
Joined
May 22, 2008
Messages
16,069
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745
Notification from GoogleMyBusiness said I had a review - a 2-star review.
Thomas said:
Never went there
My reply:
(owner)
3 mins ago
Thank you for admitting you have never been to the Gillum House Bed & Breakfast but decided to give a low review score. Had you stayed, you would have enjoyed a comfortable night's sleep and awakened to coffee brewing for breakfast. Not just any coffee mind you, but the country of coffee chosen by you that we roasted and then fresh-ground, fresh-perked to go with your breakfast of muffins, OJ, a non-citric juice, the entree of the day, and of course, coffee (or tea if preferred). We always have between 16 to 20 countries of green coffee beans in-house at all times. From feedback given by guests who stayed, you missed a feast - we serve "Family-style" so our guests take as much or as little as they wish.
As I always say - reply and give the commercial.
 
What a daft thing to do, someone's got too much time on their hands.
Well done on your part, make the most of it.
 
What a daft thing to do, someone's got too much time on their hands.
Well done on your part, make the most of it..
Highlands John said:
What a daft thing to do, someone's got too much time on their hands.
I think Google has a points system where people earn points for giving reviews. Even though, like TA's similar points system, the points have no meaning, I think some people enjoy seeing how many points they can earn. Since Google doesn't require a visit to review and earn points, people, as you say, with too much time on their hands, sit and enter brief reviews to get the points.

Locally, I noticed a ** review for a local restaurant that generally does much better, so I checked the reviewer and found he had reviewed every single restaurant in town, giving them all the same **. If Google doesn't fix this, people will eventually decide their reviews are worthless.
 
gillumhouse said:
Notification from GoogleMyBusiness said I had a review - a 2-star review.
Thomas said:
Never went there
My reply:
(owner)
...Not just any coffee mind you, but the country of coffee chosen by you that we roasted and then fresh-ground, fresh-perked ...We always have between 16 to 20 countries of green coffee beans in-house at all times....
OMG your coffee selection sounds amazing! I used to serve organic, locally roasted coffee that cost $17/lb. Super smooth, low acidity. I was told by numerous guests that our coffee was weak. I started buying the cheap stuff & received compliments. The folks that like Starbucks are the worst.
Your response to the random 2* review was perfect. What a *@$% jerk!
 
gillumhouse said:
Notification from GoogleMyBusiness said I had a review - a 2-star review.
Thomas said:
Never went there
My reply:
(owner)
...Not just any coffee mind you, but the country of coffee chosen by you that we roasted and then fresh-ground, fresh-perked ...We always have between 16 to 20 countries of green coffee beans in-house at all times....
OMG your coffee selection sounds amazing! I used to serve organic, locally roasted coffee that cost $17/lb. Super smooth, low acidity. I was told by numerous guests that our coffee was weak. I started buying the cheap stuff & received compliments. The folks that like Starbucks are the worst.
Your response to the random 2* review was perfect. What a *@$% jerk!.
I pay betweem $3.99 to $7.15 per pound for the green coffee beans depending on the country - AND unless I am out and get a request for a certain country, I only buy when they are On Sale. My supplier has been offering s flat-rate shipping option which I also use. I get about 3-roasts per pound and each gives me two 10-12 cup pots of coffee. If they want bold I do Sumatra, Ethiopia, Kenya - the African/India, Indonesia.
Maui just went up to over $17 per pound. Glad I have a few pounds of that in-house. With luck, after the volcano gets back to normal it will go back to $8 per pound. Kona has been out of my price range for a while now- even the Kona Blend is too high. Bali has a Blue Mountain that is reasonable - Jamaica Blue Mountain has always been out of reach.
 
gillumhouse said:
Notification from GoogleMyBusiness said I had a review - a 2-star review.
Thomas said:
Never went there
My reply:
(owner)
...Not just any coffee mind you, but the country of coffee chosen by you that we roasted and then fresh-ground, fresh-perked ...We always have between 16 to 20 countries of green coffee beans in-house at all times....
OMG your coffee selection sounds amazing! I used to serve organic, locally roasted coffee that cost $17/lb. Super smooth, low acidity. I was told by numerous guests that our coffee was weak. I started buying the cheap stuff & received compliments. The folks that like Starbucks are the worst.
Your response to the random 2* review was perfect. What a *@$% jerk!.
That's funny because I get my coffee in 1kg packs, own brand from the cash-and-carry and I frequently get comments about how nice it is.
There's nothing wrong with it, but it's nothing fancy.
 
Never went there .... I wonder if it was a case of 'visiting' someplace on google and being asked to post a review. So they did. How silly. Everyone wants to get on the review train.
 
It has two reviews above it now... So don't worry too much
 
It has two reviews above it now... So don't worry too much.
I was never worried about it. I used it to my advantage. Anyone who threatens me with a bad review will be told Publish and be damned. I will turn it into a commercial. However, thank you to those who published the good reviews.
 
I never know what to say when I get a 5-star review with no comments. Other than "Thanks for the 5-star review" anything additional seems silly.
 
I never know what to say when I get a 5-star review with no comments. Other than "Thanks for the 5-star review" anything additional seems silly..
Someone left a 5* with no comment to which I replied:
thank you for the 5-Star review. I am happy you were pleased with our accommodations, breakfast, amd service. Remember, we are just under 7 miles west of Exit #124 (Jerry Dove Drive) on I-79..
 
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