Living the B and B Dream -- Responding to Reviews

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ChrisandShelley's picture

Due to a family emergency, I had to wait a couple of weeks to do our next video. I did a presentation type of video this week, focusing on how we respond to reviews and use them as marketing opportunities.

Please take a look and let me know what you think. YouTube is the second largest search engine (I just learned that this week) so we're trying it out using the RV community vlogging fad as a model. Any and all suggestions are welcome.

Also, please consider contributing in the comment section. I would love for this channel to grow and become a collaborative source of information.

Click on the image to go to the YouTube video.


Christopher and Shelley Smith, Innkeepers
The Wildflower Bed & Breakfast, Mountain View, AR