Over To The Dark Side

3 replies [Last post]
Highlands John's picture
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Joined:
04/16/2010

After years of resisting we're now listed on bdc. Lots of holes in the diary this year over the busy season led to me giving it a try.

This time of year I'm just releasing unsold rooms over the next 4-6 weeks but that strategy might change out of season.

So far it's working well and the higher prices are covering most of the commission. Only got 3 reviews so far and the people that paid the least gave me 7.5/10 for value whereas everyone else scored all 10/10. Typical. but then there are places around here with lots of horrible reviews who still get bookings, so hey-ho.

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If you wanted hotel facilities you should have booked a hotel and paid hotel prices!!!

 

Happy Harpie's picture
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Joined:
01/07/2009

12 years in the business and I get 60% reservations through BDC, but also 25% - 30% cancellations.  Frustrating, but customers reserve 2 or more places and then after a while decide which one is best suited for them and cancel the rest.

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Happy Harpie

 

Generic's picture
Online
Joined:
02/24/2011

We started charging a non-refundable deposit and the cancellations stopped!

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Permission to quote in whole or in part, other than usage on this forum, is entirely forbidden.

 

Arks's picture
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Joined:
05/22/2010

Good luck. I was so happy the day I dropped them!

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All saints can do miracles, but few of them can keep hotel. ~ Mark Twain

 

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