How Big is too big for One person?
Had an interesting conversation with an Aspiring Innkeeper today. Given the following parameters, what is the highest number of guest rooms you would personally want to deal with on your own day in and day out in a fairly busy area.....let's say, for arguments sake, 50% annual occupancy with some seasonal fluctuations.
- minimum help from Sig other or spouse
- no staff at all
That means breakfast, cleanup of kitchen and dishes, cleaning rooms, laundry, yard or garden work, shopping, greeting and checking out guests, taking and dealing with reservations, all marketing, everything.
What is the maximum number you could handle and still stay sane?
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Comments
6-8 would be about right for us
We have 4 and at our age I wouldn't want any more than that. We barely have enough energy when all 4 are filled for 5 nights straight like we just had last week. I've got one room (2 people) now for a couple of days. Nice.
We have 4 and at our age I wouldn't want any more than that. We barely have enough energy when all 4 are filled for 5 nights straight like we just had last week. I've got one room (2 people) now for a couple of days. Nice.
on your own ~ do you mean as a couple or as solo innkeeper?
Sole proprietor with minimal help from your spouse, who has other work or other responsibilities.
i have no spouse, i'm a widow.
i ran an eight room b&b with one part time chambermaid and i was exhausted when we were full. and i do mean exhausted.
3 or 4 rooms on my own was good ~ and i was able to handle the flips. but still, getting the whole place clean and the windows done (salt water buildup on windows in a harbor village is not pretty), shopping and all the rest ~ relief help was needed! and when it was time to relax ~~ well, relax time was devoted to marketing and bookkeeping. you know that reservations and inquiries come at all hours and you need to keep up with those. and the laundry!!!!! i used a service for the sheets and bed linens and still was running laundry constantly for the towels and robes.
also, a two night minimum stay on weekends would have helped ~ enormously(!) but the area was a one night stayover place for a lot of people taking a ferry in the morning. so a two night minimum would have cost me lots of business on a friday, saturday or sunday nite.
3 or 4 sounds about right but I'd like a qualification of what a "busy area" is.
40% annual occupancy?
50%?
higher?
Generally busy year-round? or 8 months of 10% and 4 months of 90%?
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Tim@HLB
Let's assume 50% annual occupancy.
What does busy mean - 35% occupancy, 50% occupancy - 100% for three months then 10% the rest of the year?
I can't imagine doing more than 2 or 3 with anything approaching 50% occupancy. Maybe more when I was in my prime but not in my current lack-of-physical-fitness.
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Jeanne
muirford, Whoa! is that too freaky or what?
Essentially, same questions within a couple minutes of each other. Does this mean I'm thinking things through like a seasoned vet like you or you have a little robot in my computer spying on me? LOL
Dude, I like the robot idea
.
Yeh, someone must be real young out there to do 6-8 solo.
Just what I was thinking. I'm 43 and there is no way in h-e-double hockey sticks that I would consider it, even if the dh did not work outside the house.
Yeh, someone must be real young out there to do 6-8 solo.
I don't know - to do 6-8 you'd have to have a lot of linens and stock so you would not have to do any laundry on turning rooms - how would you physically change 6-8 rooms if they all check out and in on the same day? Our rooms are new and easy to clean, but we take at least 45 minutes to and hour to turn them.
So you feed them breakfast - and they don't all come on time - so you are stuck with them and in the kitchen until at least 10am (breakfast is served at 8:30 and you have the ones that waltz in around 9:45 to eat... unless you are strict about "after 9:30 we leave out continental breakfast")
So then if you have them all pay at checkin you don't have to worry about checkout, but you can't get into any of the rooms until check out time which is about 11am. And you leave the rooms that check out late until the last to turn (my latest so far was about 11:30)
Then with 6-8 rooms you are looking at around 6-8 hours. This gives you until 6pm at the earliest. How are you going to eat lunch and turn the rooms and be clean and cheerful to check them in when they arrive at 4pm, when you have not yet turned all the rooms? And have them register and give them directions and restaurant advice?
I don't think any one person alone can do 6-8 rooms without any help. They need a cleaning person. Ask SS!
RIki
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Riki Goodell
Arcady Vineyard Bed & Breakfast
Arcady Vineyard Wine Tours
www.arcadyvineyard.com
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45 minutes to an hour to turn a room?!?

What makes it take so long?
I could see that. Featherbed to fluff and turn, maybe a jacuzzi to clean, wood floors to clean AND carpet or rug to vacuum, dusting, restocking supplies...depends on the room and your fanatical cleaning tendencies. Plus, I often leave sheets in the washer from the day before, and wait for them to dry before whipping them out to put on the bed. I try to organize the best use of time and space since I don't have alot of either one!
We have several suites that are large and take that long to totally flip. Jetted tubs, plus a shower, hardwood floors, multiple rooms, kitchen or kitchenette, maybe a porch. It happens!
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45 minutes to an hour to turn a room?!?

What makes it take so long?
Per room
400 square feet to vaccum and clean wood floors
King bed to make
whirlpool tub for two. Run the cleaning system for something like 10 minutes and then cleaning the tub
Spa shower all glass to clean and be sure to get all the hairs out
Rugs to vaccum
Wine fridge to fill with sparkling wine, sodas and water
Chocolates to put out
Flowers in room
clean drinking glasses and wine glasses and I'm sure I'm forgetting something.
We are maybe more cleaning conscious with two large rooms than we will be when we have five. But we are only two years into this and may be slow.
But if you can whip a big room even in half an hour, 6 - 8 rooms after breakfast and check out will still have you cleaning until at least 4pm for 6 rooms, so longer for 8, so I still don't see one person running an inn by themselves that size.
RIki
Plus, cleaning your bathroom floor, dusting, cleaning mirrors, maybe cleaning a fan, the list is endless! I have tried and tried to get the cleaning time down on my 550 sq ft suite and it is just not possible. The best I can do is about 40 minutes and that is if the guests were super neat and didn't use robes or extras. You're not slow! It takes that long to do the job right!
Plus, cleaning your bathroom floor, dusting, cleaning mirrors, maybe cleaning a fan, the list is endless! I have tried and tried to get the cleaning time down on my 550 sq ft suite and it is just not possible. The best I can do is about 40 minutes and that is if the guests were super neat and didn't use robes or extras. You're not slow! It takes that long to do the job right!
Well thanks, it's DH doing it since I'm still stuck in the outside job and he is a bit slower than I would be. But he's getting better. But we now have a cleaning gal that comes in on Mondays to do the two flips with deep cleaning because he was getting stretched trying to care for the vineyard at the same time. And she has her own license as a cleaning company, so it's not an employee, yipeee
riki
Well, your dh is doing really well then. MIne gets distracted because he turns on the TV in the rooms. lol! It takes me much longer when he is helping me. Sad, but true...bless his heart. When my part-time cleaning gal is helping, we can sometimes get that room finished in under 30 minutes if she takes the bathroom, I take the kitchen & we meet in the bedroom/sitting room to change the bed together so we don't do that dance of going 'round & 'round. haha! But when it's the two of us gals, we are always doing extra cleaning too. Just because we can. I honestly do not know how I got all the rooms finished before I had her to help me a few days a week! It's a mystery.....
Well, your dh is doing really well then. MIne gets distracted because he turns on the TV in the rooms. lol! It takes me much longer when he is helping me. Sad, but true...bless his heart. When my part-time cleaning gal is helping, we can sometimes get that room finished in under 30 minutes if she takes the bathroom, I take the kitchen & we meet in the bedroom/sitting room to change the bed together so we don't do that dance of going 'round & 'round. haha! But when it's the two of us gals, we are always doing extra cleaning too. Just because we can. I honestly do not know how I got all the rooms finished before I had her to help me a few days a week! It's a mystery.....
Well yes, that TV and riding the tractor to mow the lawn are far more interesting to him than making the bed...that's why I say 45 min to an hour. 45 for me, a good hour for him.
Riki
45 minutes to an hour to turn a room?!?

What makes it take so long?
It takes us that long to fully clean a room and we don't have the fancy stuff Riki does. The blinds need to be dusted, the window sills have to be washed, everything has to be put back where it belongs and then all the usual 'stuff' that goes into the cleaning. 2 of us can get it done in 20 minutes if we cut corners. If the guest has gotten something stained, add on however long that takes.
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It takes me 40 minutes to do our smallest room, an hour to do the middle room (because of the bunks and glass shower jet tub) and 45 min for the big room. Some of the text sizes got messed up in cutting and pasting...
Here's why:
Normal
0
ALL ROOMS:
Clean all mirrors, glass.
Remove all soiled linens, towels, cloth bathmats and sheets, spray for stains and take to laundry room.
Replace towels, hand towels and washcloths
Put all Remote Controls back to normal spots.
Replenish Kleenex, pens, notepads as needed
Make all beds.
Empty trash replace bags, disinfect.
Empty recyclables, put in designated cans downstairs.
Collect any dishes/glassware, bring to kitchen.
Collect any guest belongings, put in Lost & found box, notify guests.
Check all drawers, closets and under beds for previous guest belongings.
Wipe down drawers, table tops and dresser tops.
Vacuum all rooms and closets, hallway and stair landing,
Dust all furniture, chair rails, window sill, stair rails and
baseboards in hallway/stair landing
Check all doors, walls for scuffs, marks, dust, magic eraser or wipe clean.
Straighten hangers in closet,
put luggage racks away.
Dust: all head & footboards
Blinds
Dresser tops
Window sills
Baseboards
Nightstands
Lamps
Close all windows
Bring any used extra bedding to laundry to be washed.
Water plants as needed (1x per week)
Bathrooms:
Vacuum hair/dirt from floors/tubs/sinks/drawers
Clean Sinks/vanities.
Clean toilets.
Wipe down faucet fixtures
Wipe down shower curtain
Clean all mirrors
Wipe down soap dispensers, countertop items, soap dish
Bathtubs: disinfect jets, clean tub surrounds
Wipe down towel racks, window sills and all flat surfaces
Replace bathmats, check for stains.
Empty trash, replace trash bags, take trash to outside trashcan.
disinfect trashcan, toilet handle and doorhandles
Replace towels, hand towels and washcloths, cloth mats
Replenish: handsoaps, toilet paper, Dixie cups, Kleenex
Wet Swiffer floor
Check to see if curtains have been soiled, if so, put in laundry first.
Check doors and walls for scuffs, marks, magic eraser or wipe clean.
Double hair check in bathrooms!
Big room:
Check to see if trundle or extra blankets were used, replace bedding if needed. Check daybed pillows for dirt/stains, clean as needed.
Middle room:
Check to see if bunks were used or extra blankets were used, replace bedding if needed. Put safety rail away. Dust bunk shelves.
Bath-Shower Glass inside and out
Dust all shelving
Wipe down little white table
Small room:
If robes have been used, put in laundry and replace with fresh robes.
Bath: Dust vanity and small table
When finished TURN OFF ALL AIR CONDITIONING, HEAT, LIGHTS, APPLIANCES, etc.
Downstairs:
Feather dust all furniture, flat surfaces, shelves, careful with artwork.
Vacuum, swiffer and wetmop if necessary
Clean up any cobwebs
Wipe down tables replace table cloths
Replenish glasses, cups, plates, and beverage service items
Check fridge for leftovers,
wipe down inside/out of fridge and microwave if needed
Empty trash, spray cans
Water plants if needed (1x week)
Fluffs:
Make bed
Empty trash
Wipe down sink and toilet
Replace stained towels and wet washcloths
Collect any dishes
Swiffer bathroom floor if it is very dirty or hairy
Replenish consumables if needed (Kleenex, TP, etc)
"fairly busy area" is very subjective IMHO. Would this mean heavy travel for X months then drizzle to no business for the rest? Would it mean 50+% business much of the year? This would all make a difference in the answers due to need of time off - I think back to that couple that were hired innkeepers - even with staff they were burned out within a few months.
I have 5 guest rooms that I do 95% of the work. DH is the handy man if things need fixing. He helps with breakfast, does the yard work (except flowers), pool, etc. We average 50-55% occ. for the year.
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"Do not forget to entertain strangers, for by so doing some people have entertained angels without knowing it." Hebrews 13:2
Thought of another qualifier.
Newbie or someone who has at least run or worked at a B&B before?
Frankly, the Tim_Toad of today, five years into my experience could probably handle the 3-4 rooms I nominated before.
If its me five years ago and only armed with the pile of "how to books, limited mentoring advice from the unselfish innkeepers we'd stayed with in the past, it would be a stretch.
The physical tasking involved, no problem, the sociological and guest relations aspects of it coming in cold, maybe a learning curve that would distract from getting all the freakin' work done.
Good point, and something that many aspirlings don't give enough weight to in the decision making process.
I wouldn't do this alone at all. I've been on my own for the past couple of weeks while hubs handles a family illness and it's not something I would do without him by my side for the long term. If I had help every day I would consider it. Otherwise, I give kudos to all of those who do this by themselves (like SS) or do this with a spouse who does something else 'during the day' (as many innkeepers do).
I have 3 and I do not think I would want 4. One more room does not sound like much - but is a BIG difference. I have a DH who does the dishes - at HIS pace - which means at times he is in the way more than he is a help BUT I do have to be careful of that delicate male ego.... Just the amount of dishes generated by 2 more people for breakfast would be a killer, not counting the sheets, towels, robes, and the more frequent appointments with the dreaded ironing board! And I will close before I will deal with all the workman's comp, FICA, etc of hiring some one.
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Happy in my Hills
And I will close before I will deal with all the workman's comp, FICA, etc of hiring some one.
Not trying to convince you, just commenting...everytime I see how much goes out for a 15 hour workweek (egads) I wonder if this is worth it. Everytime I get to walk out the door or clean my OWN house in a relaxed manner, I am glad we hired someone this year. Even with all the taxes involved.
You all know how I was last year with out busiest summer ever (80% occ) and doing everything just the 2 of us. I was stressed to the max. Early arrival? Go to hell. Late arrival? Follow the early arrival. Don't like what's for breakfast but didn't bother to mention that until it was put in front of you? Keep me away from sharp knives! Knowing the housekeeper is coming in and will simply ask me, 'What do I do with these wine-stained sheets, towels, blankets, quilts and all the stains on the carpet?' and that I don't have to actually handle it myself? Priceless. Seriously. She's getting a raise tomorrow. And all the tips that were left today on her day off? She's getting those, too.
There is nothing quite like being able to let someone else handle the mess so I can be gracious to the idiots who made the mess. (Note to anyone- the idiots are 2% of the guests but they take up 75% of the time needed to do this job.)
Everyone here tonight is a repeat. They love it. They are kind, share their wine, laugh and tell us great stories. There will not be a mess of any kind tomorrow for the housekeeper.
I totally understand why you have help. I was commenting on the fact the I have 3 becasue I can handle 3. With 4 I would probably be looking for help although DH is as much work as having 2 extra rooms at times. All I have to do is sit down and I hear my master's voice...... Can you tell today has not been a good day?
Anyone doing it (or done it) with kids at home? How would that affect your answer?
Several have kids at home. Socks decided to be an innkeeper when she was told it required hard work. She was looking for that as an atmosphere to raise her DS5x2 in only wheb she started this they were DS3x2.
I have 2 kids at home and they are old enough to be the help!
No more than 4 rooms, definitely. And then, you have to look at it to see if it is worth the stress and aggravation. Seriously. I'm not being negative, just realistic. If you are looking at 50% occupancy, year round, it will be a lot of work for one person. If you have low occupancy, with breaks in between the influx of guests, you might be able to handle it on your own. Also, if you are constantly flipping one night stays vs. an average length of stay of several nights, that is also a HUGE factor.
I would be able to handle 3-4 rooms on my own if it was a weekend business, no problem. You have several days to recuperate from the weekend and to have somewhat of a life.
It is tough to be on your own...no question.
I handle two. It is very easy and everything flows. I do most of the work myself. I do have a handyman and a housekeeper I have on an "on call" basis.
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Avette Gaiser
From my experience - 4 rooms. We "opened" a number of years ago at the start of the busy season. I had expected to have DH for at least moral support but he ended up working out of state from June until the end of September. I was left with no choice but to jump right in, pretend I knew what I was doing and make it work.
As the competence and confidence have grown, I've added to the things I handle outside of the inn .... and to be honest, last year was a nightmare - we took on too much.
This year I'm back to just my four rooms and trying to help DH as much as possible with the new place.
I would say on your own starting out with no experience 2 rooms and work up to what she could handle. I think I could handle 4 on my own, but DH can only handle 2 on his own since I have to prep for him, and he gets buried in the laundry
But if you have kids in the mix I would not do more than 2 until they are used to the situation.
Keep room for expansion of rooms or if they have a place with 5 rooms just don't reserve or advertise the others until they have their routine down.
Riki
Good Advice...
Has anyone noticed that "SecondAct" has not replied back since they posted 6-8
They said 'for us'. I'm betting that they didn't read the restrictions quite so thoroughly, and maybe meant 6-8 for two people. Even for two, that's really hard during the busy season without help - that's what Bree is talking about.
for us...doing it all ourselves... 3 rooms was all we could handle. And as my back grew worse..it went to 2 rooms..then we closed. However, I do have 2 friends who do everything themselves and they have 5 rooms. They admit it is alot of work and they don't get much time for "themselves."
Are they 2 full time innkeepers? That makes a difference too. If you are 2 people but one has a full-time job outside of the inn, they are really only there to help when they can. You can't count on them as another full time innkeeper.
I speak from experience.....
We are two full time innkeepers and we wouldn't want any more than 4 rooms. The only help we have is a wonderful cleaning woman who comes in once every two weeks to do a deep cleaning of the entire house including our quarters. We do the cleaning and turning over of rooms in between and ALL the other work associated with the business.
Hubby loves it the day that our helper comes because that means he doesn't have to help turn rooms over.
I work full time 4 blocks down the street from my B&B... but I
have 2 cottages... so guest can come and go as they please
without me there all the time. When I retire 4 Cottages I
think would be my max ? I am a solo innkeeper but really
enjoy my little B&B. At 65.5 I will retire in a few....Mary
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Mary in Virginia
Are your cottages primarily occupied just on the weekends? Or are you full all the time during the week and on weekends? I think this makes a big difference!
Even 2 cottages or rooms could keep you hopping, I'm sure!
Thanks for posting
Lots of mid week during the summer.... Right now have a Texas
couple and another from Germany. My neighbor will do a back
to back flip for me at times or my daughter on her off day from
work. Have a gardener 5 hours a month but I mow the 3/4 acre
yard on a riding mower. You have to be creative with your time...
gone home at lunch and fliped laundry in the machines. Sunday
after breakast is taken to their Cottages, I usually turn on the press
iron and iron till check out time or do yard work. Got to go.....Mary
I am the full time Innkeeper with 3 rooms, and dh works full time outside the house. He cooks brekkie, and leaves right after we serve it. I handle EVERYTHING else. I did, finally, break down and hire a lawn service, as mowing that 2.5 acres and tending all the flowers, etc was just too time consuming. I wouldn't mind trying it with one more room, but that might be pushing it, time wise and especially laundry wise.
Hi all,
You're right, I didn't answer the question properly. My answer was based on my dream inn situation. There are lots of threads that discuss the nature of this business for aspirings, what size inn you need in order to make money, etc., but this thread actually has hit the nail on the head as I'm finding all of you answering very straightforwardly on the amount of time and effort it takes for one person to manage a number of rooms. Our dream inn situation would have both DH and me working full time in the inn business and we've calculated that we would need that many rooms in order to generate the kind of income we feel we'd need. I may not be a contributor very often here but I'm always learning from all of you and I'm on this addictive website probably several times a day on most days. I appreciate that I'm able to participate some of the time even though I'm not a full-fledged innkeeper yet. Some day ... hopefully, some day ...
)
I'm chiming in late... been busy.
We have four rooms. Dh works full-time in a factory with the long-term goal of being full-time in the B&B. (Two more years and he's outta there!) We have twin five year old boys (the ds5x2) who can be helpful when they want to be... which isn't often enough or for long enough! My dh handles the coffee, including ordering, roasting, grinding, and perking. This week he had to work two 12-hour shifts so he made the coffee when he came home at 3:30 and put it in a caraffe for the 7:30 breakfast. He also handles lawn (grass... I do flowers), most of the vacuuming and floor cleaning, and helps clean rooms. Oh, and helps with the ds5x2, and dusting common areas, and window washing... So while the B&B is "my thing" he really does a LOT of work around here!
I think we could do at least five, probably six rooms if we were both at it full time. If I were all by myself I think I my personal max would be five... my dh is a lot of help, but he also requires my attention sometimes, as do my kids. I'm happy to stick with four and have my family, though!
Our occupancy is a little hard to say as we've only been fully open a year. 2008's occupancy (with two rooms opening half way through the year) was about 24%. This year we'll be above that, but I'm not sure where. June was 46%. Last year's July was 70% and I was absolutely beat afterward. (But I know that I work hard for the summer then have a break in late fall.) So, somewhere in the 40-50% range is probably where we'll end up eventually.
And yes, 45 minutes to clean a room sounds about right. When we work together it goes a lot faster, but if it's just me, and the room has a king-sized bed, it definitely takes a while. (Why a king should take exponentially longer than a queen is beyond me!)
If I were running a place alone I would definitely have LOTS of sheet sets (well, I already do, but even more!) so that I'm not doing laundry on days I have a lot of flips. Come to think of it, that's what I'm already doing... if I have to flip 3 or 4 rooms I'm not doing laundry, and on a weekend where I know it's going to be crazy (like the one coming up) I make sure the laundry is all caught up before the weekend hits.
=)
Kk.
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College House Bed and Breakfast, Ashland, OH