Talking about guests on Facebook?
Posted on: Mon, 02/01/2010 - 10:36am
Original Topic
OfflineSaw some interesting comments on a fan page the other day by an innkeeper. Innkeeper not happy about behavior of guests and said so. I'm thinking this isn't the wisest move if you want your guests to be fans.
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Spare me the perky.
Comments
Yep you are right. Innkeeper comments should be positive not negative ones or this may come back to bite them in a big way. Don't they realize what they put in there is for the whole world to see!!!! Dang!
wow, on a fan page, not a personal page? I wouldn't do either one, but it's a really bad idea on a fan page.
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Jeanne
I think they have both pages as one because there's always a link to some package or other they're running. Unless they put pkgs on their personal page, too.
No, no no!!!!!! Not on a blog either.
Talk about professional suicide.......
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Happy in my Hills
Absolutely crazy to say negative things about a guest in any public forum. Just inviting trouble.
And if the guest in question doesn't sue, future guests sure aren't going to feel all that comfortable themselves. Who wants to see complaints about themselves on an inn's facebook?
Just crazy to do it.
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“What you leave behind is not what is engraved in stone monuments, but what is woven into the lives of others.” Pericles
I live in too small a town to say anything bad about anyone... good training for my online stuff!
=)
Kk.
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College House Bed and Breakfast, Ashland, OH
In a small town, everyone is related to everyone else one way or another - one side of the blanket or the other or else by marriage (often 2 or 3 generations back). An intelligent newcomer smiles at everyone and plays nice.
In a small town, everyone is related to everyone else one way or another - one side of the blanket or the other or else by marriage (often 2 or 3 generations back). An intelligent newcomer smiles at everyone and plays nice.
One thing we learned really quickly after buying our b&b is that you can't even talk about the POs over dinner in a restaurant if you live in a smaller town. I was amazed at when we were asked what we did, how many people said "oh, I used to work there", or "my sister/mother/brother" worked there. You just never know!
Some of our guests go out for dinner with the PO's.Unfortunately, I didn't know that until after I made a comment to the guests. Nothing horrible, but when I heard they were going out that night I realized I have to stop that.
reminds me of the innkeepers who posted here briefly. didn't they complain about their guests and their employers on the blog that was linked to the inn?
how's this?
local vet. sometimes at christmas she gives small bonuses to staff, sometimes nothing, sometimes small gifts. a vet tech who has been employed there about 15 years went on facebook to slam the vet, complaining about the 'cheap junkie gift' the vet gave her, and turning it into a personal and professional attack. the vet is a friend of hers on facebook! guess who has been asked to take an unpaid leave of absence from her job because of this? amazing.
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' not all those who wander are lost ... ' jrr tolkien
Sometimes you just have to wonder if folks actually understand how these intertubes actually work.
Yes, I think people get lulled into a very false sense of anonymity. When I first started looking at Google analytics I was totally blown away but what information is kept and tracked...it's always a good idea to be on your best behavior, you never know who's watching!
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What you call love was invented by guys like me to sell nylons.