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How do people address unannounced guests. For example, If a couple books a room for 2 and shows up with 3 kids and says they will sleep on the floor or share the bed. How do people handle that.

We are about to acquire our first inn. It is a total of 15 rooms. Nine rooms in the main house which are 'luxury rooms' typical of an upscale B and B. There is a second structure that houses 6 additional rooms that would best be described as very basic low budget motel rooms. The inn is...