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A young innkeepers perspective. White is the only choice. If a color was better, the hotel industry would have adopted it. They are usually more expensive and are certainly more expensive to maintain. I get 5 times the life out of white towels because of the ease of cleaning. If running your inn...

I just stumbled upon this web site. I have been running a B&B in the midwest since 2012 when I took over my families inn. I started with four buildings and 12 rooms. I now have 6 buildings and 21 rooms. I had zero lodging experience although, as a former professional wrestler, I had stayed in...

I would agree with almost all of the article although, we pay for a listing and I don't seem to get any better service. I have some major issues with the way they do business. At one point I was sending them a weekly spreadsheet with review numbers from our market. The new changes they have...

I would keep everything the same. If your web site and explanation are clear (have good pictures), the guest will have the opportunity to choose the level they desire. I would suggest, if you have the capacity, to offer all of the same services. This should allow you to realize a higher rate for...

We have a reputation for the best breakfast in town. We are not overly fancy but, have very good plate presentation. We do a two course meal each morning and, on weekends, serve between 35-50 guests.Our current Saturday menu is Almond Biscotti with whipped chocolate and fresh fruit, Individual...

Or as Jimmy Dean used to say, "I'd rather explain my price, than my quality". We have increased our rates by 20-40% over the last three years and are booking just as many return guests as before. Our same year return rate has gone up quite dramatically. Provide an exceptional service and, don't...