Recent content by Big Bri

Bed & Breakfast / Short Term Rental Host Forum

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  1. Big Bri

    Wood floors and dust

    We use Orange Glo too. Works fine for us.
  2. Big Bri

    Need a toaster

    Get yourself a time machine and travel back to the 1960's or 70's and buy most any brand of toaster. Since 1980's when America became the 'Cheap junk/Throw it away' nation with all these products being made in Japan, China, Taiwain or where the heck ever it was manufactured- quality has never...
  3. Big Bri

    Your Go-To Baked Item?

    Not sure if this is something your looking for Rupert, but our most served baked item is Dutch Baby Pancakes. We preheat the oven to 475 and use a 6 inch cast iron skillet, but a person could use any kind of oven safe baking dish. After the oven is preheated, I put the dish in the oven to get it...
  4. Big Bri

    When a guest makes an online review 'mistake'

    What they have said here I believe is correct and I also think (but not sure) if the guest who wrote the review was to contact TA, then TA will remove the review at their request. Then the guest could go in and re-submit, but the request to remove it has to come from the person with the TA User...
  5. Big Bri

    What would YOU complain about?

    Sorry if this is a repeat of what was said, didnt have time to read all the responses, but here is my opinion. I dont think I would complain about something so much as 'bring it to the innkeepers attention' in as nice and tactful way as possible. I have told innkeepers about things I saw as...
  6. Big Bri

    How do you know when guests are not in their rooms?

    We do the same. Usually i am working in my office so I hear if people leave and will just look out my door if I am really curious to know who left. I am also able to see our parking lot from my office. We also will sometimes ask what the guest has planned for the day and they tell us if they...
  7. Big Bri

    Did you have a mentor?

    I wished we would have. Sad part is, the association we are a part of has a mentor program and we called to get on it, but no-one ever called us back to let us know that they were our mentor. We had never owned a B&B till we bought ours, and it really sucked for the first few years although...
  8. Big Bri

    Age Minimum

    We are in a college town and we have a pretty flexible age requirement. Since we are in a college town and most 'prospective' students of the 3 colleges are typically under age 18 (some as young as 16) we do allow teenagers to come, because their parents will become future repeat guests. And...
  9. Big Bri

    Pay attention people!

    Ok, so here's is what you need to do instead of saying they have the wrong number. When they ask this question or something like it... tell them "No you dont have Amana (or whatever it is they are calling about), but you do have a guest room you would like them to come look at renting for the...
  10. Big Bri

    Glasses in bathroom

    We use disposable Dixie cups. Many have already alluded to the T.V. exposing hotels that had poor housekeeping practices and we figure whats the point of having to wonder if a guest used it once and rinsed it out and set it back on the vanity. I would be too nervous about the germs and want to...
  11. Big Bri

    Test...enter your address into Google...

    Yes, I have done the whole claim your business thing with Google and set up my account, moved the marker and all that other BS a long time ago. The problem is that the previous owners of the B&B had it as University Avenue B & B. when my wife and I bought the business, we could not use that...
  12. Big Bri

    Test...enter your address into Google...

    It shows the Kappa Alpha Order frat house on the University of Missouri campus. Guests have actually called me front their front porch asking if its the right place. I have since put a note on my Driving Directions page of my site that if they rely on Google maps they will end up there. To...
  13. Big Bri

    Webervations Price Increase

    Hi Joey, The most recent infornation I have is that A.O. Premium members will soon be able to have the room removed from inventory when the guest submits their request. My weber account removes the room from my inventory but I have to accept the reservation and send the automated confirmation...
  14. Big Bri

    Webervations Price Increase

    Our association used to have a group rate with Webervations through end of October this year, but after some membership discussion about where Weber's going, their rate increases (even for large groups) and if it will be around in the next couple of years decided to break off and let the members...
  15. Big Bri

    Innkeeper Photo - your preference

    I know an innkeeper who on their website has a photo of his wife who is posing in the guest rooms bath tub filled with water and bubbles.
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