Recent content by cmonahan

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  1. cmonahan

    Slanderous Reviewers can be Sued

    Law only sides with the receipent of the review when facts are stated in the review. In your example the writer specifically mentions 'the building had mold' as a statement of fact. In cases where the writer only expresses personal opinion, law will side with the writer. For example if the...
  2. cmonahan

    Best Value and Customer Support in Credit Card Processors?

    This is David at iloveinns.com not Chris, I should get my own account but I wanted to chime in here first since we just went thru all this. aieechihuahua is right! Do your math based on the TOTAL amount paid to the card processor. We just changed processors here and learned a lot in the...
  3. cmonahan

    i love inns

    Tracking iPhone application referrals, such as those from InnTouch are virtually impossible because it is not a website, and does not run Google Analytics. However, we do have tracking that is reported back to our servers, such as calls made, searches performed, emails sent, etc. iLoveInns has a...
  4. cmonahan

    Inn Videos

    iLoveInns partnered with InnVideos in Febuary to offer our members a discount. Just wanted to note that the cost is VERY reasonable. The overall cost is spread over three years and is still half or less then half of the cost from other companies. Right now they are offering video galleries...
  5. cmonahan

    Website hijacking is on the rise

    Using numbers and letters (both lower and uppercase) is the way to go. Also, please don't use pet names, spouse names or birthdays. They may be hard to remember, but harder to guess. I have many passwords that I use, but a few of them are so complex that I will tell someone out loud (if they are...
  6. cmonahan

    WiFi setup to make guest access separate from innkeeper access

    If your DSL/Cable has two or more public IP addresses, you could technically get away with just two routers instead of three, but requires a tiny bit more knowledge to set it up. I would suggest looking at www.guestgate.com though. The problem with the above configuration is that while it will...
  7. cmonahan

    Making directory renewal decisions

    Would you mind telling me what B&B you used for your report? The numbers you have for us (iLoveInns.com) are much lower than our average. We do respect your statement regarding different regions, but we have discovered two issues with Google Analytics that very well may affect your results...
  8. cmonahan

    iphones and innkeeping ... is this the wave of the future?

    InnTouch is a free application and has the same concept as computer software. The user has to choose to install it. If a person has InnTouch installed, they are purposely looking for a bed and breakfast to visit. In no way is anything forced upon the user. I hope this helps... Chris
  9. cmonahan

    iphones and innkeeping ... is this the wave of the future?

    Can you send me a private message of your Bed and Breakfast name, and an email address? I'll take a picture and send it to you. Anyone else who would like one I can do the same for you. :) Chris
  10. cmonahan

    iphones and innkeeping ... is this the wave of the future?

    Right now, when a person views your inns details page on the phone, our system counts those. Soon after Thanksgiving we will update our stats page to reflect iPhone stats. As far as tracking webpage referrals, version 1.0 appends a "?source=www.iloveinns.com" to your links. This will not show in...
  11. cmonahan

    iphones and innkeeping ... is this the wave of the future?

    To take a screenshot, you simply load the application and find your property. Press the home button and power button together for just a second and the phone makes a camera "click" sound. A screenshot will now be in your Photos application. You can then email this photo to yourself. Hope this...
  12. cmonahan

    iphones and innkeeping ... is this the wave of the future?

    When you have the phone in your hand, it all makes sense. I do agree that talking about its features can be confusing. But don't worry about this end of things. Just know that your inn will get more exposure!
  13. cmonahan

    iphones and innkeeping ... is this the wave of the future?

    First, let's talk briefly about what the iPhone is. Its core functions include a phone, email client, web browser, maps and calendar organizer. It has a few fun sensors, but the important one here is a GPS. Even the first generation iPhones can simulate a GPS. You don't have to do anything...
  14. cmonahan

    iphones and innkeeping ... is this the wave of the future?

    It sure does. Even the first generation iPhone has cell phone tower triangulation. It's accurate to about 2000meters, which is still just fine for running the Nearby feature of this application.
  15. cmonahan

    iphones and innkeeping ... is this the wave of the future?

    It is an application that they have to load. But as I'm sure you know, on the iPhone it's really quick and easy. The reason why we chose an application over a mobile website is because an application gives us a lot more control for future versions. Chris
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