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  • KenW
    I'm constantly checking thermostats because the housekeepers set the AC to max while they're cleaning , then forget to set it to 75 when...
  • KenW
    KenW replied to the thread Free rooms - discuss..
    With both of my businesses I run from these promotions that promise great marketing that will translate into sales....never produced...
  • KenW
    KenW replied to the thread Can’t remember the exact quote.
    Our season is only 4 months.After month 3 and several thousand guests my wife and I are running out happy gas...Its that time that we...
  • KenW
    KenW replied to the thread Hello from me.
    Good housekeeping is hard to find, we are lucky too. Guess it depends on how big the room is but ours teams up and 2 can throughly clean...
  • KenW
    KenW replied to the thread interview Questions.
    I have been hiring people for 35 years though other businesses and and know that there is no 100% knowing what you hired until they come...
  • KenW
    KenW replied to the thread Doing me a favor, are you?.
    Seems we have our share of moving people between rooms so they can stay with us, we always offer to move their luggage to the new room...
  • KenW
    KenW reacted to TheBeachHouse's post in the thread Doing me a favor, are you? with Like Like.
    Tell You what, I’ll charge you $20 extra to pay the housekeeper on the first room. Deal?
  • KenW
    Guess who just read this and thought...ah, laminated note, great idea 🙋‍♀️ . I've done the same, but not laminated. I've been printing...
  • KenW
    As an individual (me as a guest) I always preferred to find my stuff where I left it and not moved or disposed of, as an operator we...
  • KenW
    I never did. I ask (always have) if they need maid service saying I consider that room as your home while you are here and I would not...
  • KenW
    KenW reacted to CoffeeTreks's post in the thread What would you have done? with Like Like.
    I'm sure you have put quite a lot thought into this, but if most of your customers want it....don't let your interpretation of what...
  • KenW
    KenW reacted to TheBeachHouse's post in the thread Pet Policy with Like Like.
    Can’t be as simple as, “we cannot accommodate pets. We reserve the right to apply additional cleaning fees in the case of...
  • KenW
    KenW reacted to Arks's post in the thread Anti-Vax Guests with Like Like.
    I'm thinking they could stand on the city sidewalk and you could toss them scones from your balcony. Maybe award points depending on...
  • KenW
    KenW reacted to Jay Curci's post in the thread Going in alone with Like Like.
    "Nothing to Fear but Fear itself" That is a true statement. I suggest doing your numbers - if they work out for you - Jump in! Try and...
  • KenW
    KenW replied to the thread Best of times/worst of times?.
    100% occupancy for July, and if we get a cancelation we up the price a bit and it's snagged in literally minutes. As far as guests, we...
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