Recent content by Lbird

Wow!!! I never would have thought of that.We have been dealing with the make-up issue (as I'm sure you are all aware) and can't seem to get the guests to use the "make-up cloths" we put in the rooms. Our housekeepers wanted me to give you a great big Thank you!!!

Good Morning guys, Thank you all very much for your input. My original idea was to offer her some type of discount on a future stay (hoping of course they want to return) So I ended up sending her an email apologizing that she wasn't able to enjoy the full breakfast that we pride ourselves on...

I was concerned about the sickness as well. Lets keep our fingers crossed that she was not contagious!

Hi Catlady, Our website and verbiage states that "breakfast is included in your room rate" We tell guests that it's a full, hot breakfast.

For a full breakfast we usually do 3 courses. The first being a muffin or baked good. Then a fresh fruit cup with granola and yogurt followed by the main course which is typically eggs and bacon, or pancakes and bacon, some type of hot meal.

Hi Guys, I have a unique situation that I was hoping I could get some advice on. I currently manage a 12 room historic B&B. Our prices range from $105 to $375 per night in the off season. We had a couple of rooms the other night and the lady that was in charge of staying overnight and cooking...

I had a call last night wanting to rent one of our rooms tonight for 2 days. I processed the reservation. then he proceeded to tell me that he would need a 6:30am check-in!

I would love that! It would be great to meet and chat with other innkeepers. My Mother is my assistant manager, and we have absolutely fallen in love with this line of work. We have disscussed opening our own B&B someday but thats something far far away haha.

Thank you guys! You are such a great group of people. I love the honesty here, as well as the support and friendship everyone offers. I'm not sure why I've waited so long to make my "appearance" but I'm glad to be a part of your board.

Hi everyone! I thought I would introduce myself. I've been reading this board for quite some time now and I love it! I just tried to respond to a post but fudged it up so I thought I'd introduce myself before people started wondering who I was haha. I live in Maine and am General Manager of a 12...

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