Recent content by Markie

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  1. M

    Getting off on the wrong foot

    I had that happen recently. When I asked if they had any food issues she (one of three women) said she didn't like mean people. I said I didn't usually serve them for breakfast. They didn't crack a smile. They stayed for two really long days. Left 4 candles burning without candle holders...
  2. M

    WiFi problem

    We have WiFi but many guests report that they can't connect. We have a cord they can plug into their laptop but not all laptops can accommodate it. Does anyone have experience with WiFi boosters that help with this problem?
  3. M

    Has anyone used buuteeq?

    Has anyone tried this company? I find it a hassle to change my website, do Facebook, etc. They are expensive but here is what they promise: Premium rich website, built on best-practice research, fully SEO optimized Mobile optimized website Enhanced Facebook presence: room info...
  4. M

    Darn it - I got super snippy with guests last night

    The one time I made a remark to guests who arrived at 10:30pm without calling, they gave us our only bad review on Tripadvisor. They made stuff up to get back at me. Now if they arrive really late my husband greets them; I'm not a good actress so find it hard to be pleasant that late. Some...
  5. M

    B&B in Hawaii?

    My B&B is Art & Orchids, on the Hilo side of the Big Island. Our B&B association is the Hawaii Bed and Breakfast Association (HIBBA). The Web site is www.stayhawaii.com. We are all legal, have insurance, and are inspected regularly. Have a great time here!
  6. M

    crazy person wanted to stay here

    A woman called a number of times to get directions. She said she wanted to check us out. When she finally got here I realized she walked. There is no public transportation in this area. We are several miles from a major road. She had no suitcase. She looked at the one room available and said she...
  7. M

    Looking for B&B in TN and Hawaii

    In Hawaii you should go to the Website of the Hawaii Island Bed and Breakfast Association. We are all legal, get inspected regularly, have insurance, etc. The Website is www.stayhawaii.com. My B&B is Art & Orchids, near Hilo and we have three rooms, a large common area, pool with waterfall, and...
  8. M

    CC Merchant Services ??

    Their rates are cheaper - initially. But then the machine breaks down and the nightmare begins. I won't go into detail but don't go there. It was a LOT more expensive in the long run.
  9. M

    Amtrak vacation

    As a former Amtrak employee, all I can say is the sleeper rooms are very crowded, food is getting worse (check to see if the train you are going to be on has only microwave food or an actual diner with cooks), and trains are often late, at least on the west coast. Don't do it if you are in a...
  10. M

    What is the silliest thing a guest has ever done at your inn?

    Guest: What time is checkout? Me: 11:00 Guest: Is it ok if I leave earlier? I have to be somewhere before then.
  11. M

    Does anyone have a good homemade Granola recipe?

    I couldn't figure out how to add a recipe so here's mine. I mix the dry ingredients together in baggies and put them in the freezer. Then I just need to take out a baggie & mix it with the honey and oil. If you don't have time to roast the nuts separately it still turns out good. Art & Orchids...
  12. M

    Booking through the "big" guys

    We used to be on the Bedandbreakfast.com program with Expedia and it was a nightmare. Honeymooners showed up late with reservation in hand which we had no prior knowledge of. Since we couldn't reach anyone, we found them a place to stay with a neighbor who has an extra cottage for rent. I'm sure...
  13. M

    Webervations problem

    I haven't been able to get on Webervations for several hours. Is anyone else having this problem?
  14. M

    brown bag breakfast

    I use to-go containers and put in a hard-boiled egg, ham, fruit salad, my homemade granola in a zip-lock bag, various breads and muffins, and butter & jam wrapped up. I also add a container of juice.
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