Recent content by PoppaSmurf

Thanks for the input, lesson learned. Egg salad for lunch today! (FWIW, served to guests yesterday, and 12.5% took the 'cracked' eggs, about the same as when we serve 'uncracked'. ) But not again.

This is from Momma Smurf!!! Poppa hijacked my account! Have been working on this update with John since the end of the year. After some tweaking, it is now in place and is a very useful tool. My original request to John: Many of us use an online reservation CutOff so that we don't suddenly get...

Just got a call during dinner from a woman in a panic. She was in the town just south of us and had gone to the AirBnB they had booked - but it was "a dumphole". So she was looking for a replacement - for 10 days! I commiserated, but told her we only had 1 night open in the next week. I gave...

But did he show up in 2 hrs and then provide a card? We'll occ. hold a room w/o a credit card in this situation, but always take the card live, even w/ a cash payment. But wouldn't hold the room w/o a card if it was our last available.

Double Dog Ditto

done

Plant your corn early....

They pay, they stay, they go away - Innspiring

Same for us

We use QRes software for guest mgmt (in addition to webervatons) - it keeps a local database that you can use to create all kind of custom reports http://qres.net/qres.php The eval copy is free and doesn't expire

Methinks it is still Fishy re the timing of the Phishing breach and the Widget auto-install that wiped out GA, what else was affected?

All credit card numbers in Webervations are currently being masked as a security precaution. We are working to restore the system to its normal state and hope to do so no later than Monday, August 2. There is no longer a phone number to call, nor apparently any way to access card numbers to...

So during PEAK SEASON, there is no way to access a credit card number to secure a guest's reservation? No one answering phones? No resolution until Monday ??? Where is EVERYONE in SUPPORT? And is this all coincidental re the Widget implant??? AAAAAARGGGGGH!!

Please call Webervations Support (740-380-3807) for Credit Card number Access What is going on??? Security has been breeched? And now we have to call to get Credit Card numbers to secure a room on the fly?

All credit card numbers in Webervations are currently being masked as a security precaution. We are working to restore the system to its normal state and hope to do so no later than Monday, August 2. What on earth does this mean????