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    WP blog question

    You might want to take a look at the results of https://developers.google.com/speed/pagespeed/insights/?url= your inn site There are several suggestions for things to fix. Of course, to get at the blog entries specifically, you should also enter those pages.
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    Directories...

    JB, Before deciding, suggest you read both parts of the two part series beginning at http://www.abouttheinn.com/2009/11/does-that-directory-deserve-your-money/ and make sure you are looking at your multi-channel funnel stats in GA, as discussed here and here. Scott
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    Interesting correlation of Google reviews to search positioning

    While this article is quite interesting, it is very limited in its approach. What I mean is this - in essence it says, because we notice that the carousel results have a lot of reviews, we hypothesize that lots of reviews gets you in the carousel. Then we set out to test that theory and found...
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    On line booking plug in

    Free is good, of course, but bear in mind that this system stands alone - it does not integrate with an existing booking engine. It also has quite limited features, which may not make it suitable for all properties.
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    AC0RN TRIPP1N

    To enroll as a contributor you can go to http://www.go-trippin.com/enroll (you'll be forwarded to a signup form). If you only want a listing, in the dropdown in the "Custom" section, choose inn listing only.
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    AC0RN TRIPP1N

    Replying to this thread, but it also relevant to the one at https://www.innspiring.com/node/13501. Just so the info is accurate - this isn't "just" a directory. It is specifically designed to meet Google's criteria for their mobile-only app, Field Trip, and they have a contract with Google to...
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    Booking Engines, Part 2

    You may want to look at some thoughts on selecting a system that fits your needs at http://www.abouttheinn.com/software/ Scott
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    Another website geek question

    Technically the answer depends on the content. If the content is elsewhere, you can create a redirect (301 would be appropriate - "Moved Permanently") to the page that now has that content. If the content is simply gone (like dated material after the time has passed), you would use a 410...
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    How fussy is Google?

    The one I currently use is called Safe Redirect Manager, which seems to do the job quite well.
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    How fussy is Google?

    It is decidedly NOT OK. Your page (MyTownEvents) has page rank (status) with Google. The new page (mytownevents) has none. There is a correct way to transfer the status from the old to the new, but it is a little bit painful. Ideally you want to keep the full URL the same. If you can't do that...
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    Why Is It So Hard To Spend My money?

    John, Unfortunately, what you're experiencing is all too common - even in this "digital age" - and a good lesson for us all. If more of us would search like potential guests, and walk through the booking steps just as a guest would (including looking at room descriptions, etc.), we would make...
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    The Ultimate Guide for B&B owners and innkeepers

    Before you do that, you might want to have a look at Mary White's excellent book on the subject.
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    bogus calls from the Telecommunications relay service

    For any in the Pacific Northwest (in particular, though it really could appear anywhere), the PAII forum has recently had a thread about a TTY scam similar to the email scams - with some saying nearly all Seattle-area B&B's receiving this call. Here's the post, so you can see how the experience...
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    Using Resnexus

    Kathie, To use ResNexus you only need to be able to put a link (either a button or a text link) on a web site. From there, the link goes off your site to the ResNexus pages for your bookings. Pretty much any hosting company should be able to do this, and if you aren't able to do it, your web...
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    Do you give cash refunds on gift certificates?

    And you lost money when they purchased the GC, as well (credit card processing fee). We don't ordinarily give cash, but a GC for the remaining value. If it is a very small (under $20) amount, we might consider cash back (cash, not cc credit), but generally have not needed to do so. Scott
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