Recent content by souslechene

How about that shaver in my bag... Plane was waiting to take off, everyone waiting... Some security officers went in the plane and called my name. I was brought down on the tarmac and there was my bag, surrounded by several armed security gards staying 10 meters away, under the floodlights. It...

Thanks to those new encrypted emails, supposedly for security purposes, Booking have granted themselves the right to eavesdrop on our conversations with our customers. And I confirm they make use of this. They never informed us of this. Unacceptable!

Return to the seventies...

I am not so sure about what is said. Booking's terms & conditions (for visitors) mention: "From the point at which you make your reservation, we act solely as an intermediary between you and the accommodation, transmitting the details of your reservation to the relevant accommodation provider...

All those who received that email should fight against it. This is crazy. It is one more step in trying to rip you off your business. If you follow, all conversations will be owned by Booking, lost when you close the contract and, at least in France, it is totally against their own contract...

So, what did you decide... We're all curious!

They have fabulous service for owners and bookers. And best in class website, both public and extranet.

This is all correct. Booking is using ALL legal tools at their disposal to take over your business. You are free to do the same... or not. Being afraid do not remove the danger. With Buuteeq (now called "http://suite.booking.com/"), they are proposing a full marketing service. Join, pay...

They booked through a middleman, so they should cancel the same way. If they do not want, up to them. If they do not come, you charge with credit card, earn money and happy the next day because one room less to clean. I love cancellations.

If they do not do their job properly, there is no reason to pay the commission. Do not feel bad for going direct in these cases. Otherwise, play by the rules. No problems with Booking.com. Excellent service to both customer and owner. Couldn't you just increase the allotment of that room to make...

Many small property owners are lost with e-marketing (and even computers) and cannot hire someone to handle it. On the other side, Booking sales staff are very aware of the situation and extremely efficient, just like their company. I find this button an absolute "No Go". But for how long will...

In France, after pressure from different parties, management responses have been in A/B testing format for a few months, then definitively approved a few weeks ago. I have not heard of the right of the guest to stop the management response. Seems not applied over here. Booking seems more scary...

I suppose you are talking of the availabilities, not the prices. Correct ?

I managed to get in touch by mail with a real person on TA by tweeting to a top guy with whom we had common followers. Peer pressure...