Recent content by Suzie Q

I can take it back. Thanks once again for your sage advice.

Hi! I recently made the decision to purchase a small, table top grill in case one of our guests wanted to roast wieners, marshmallows, grill a steak, etc. We live in a fairly natural setting with tall grasses and wind. I'm trying to figure out the details of this amenity. Provide Match Light...

The guests often ask to see our dogs, and I bring them into the entry area. I put the cats out in the morning. One stays out most of the day. The kittens usually stay out for perhaps an hour, after it get light. The guests enjoy them outside.

I contacted Clover again. This time they said there was a way I could skip it on Credit cards but not on Debit cards, as Debit cards needed a pin. THANK YOU!

I asked Clover (mini) and they confirmed I needed it. First Data is processor. Paid $400 for machine in October. I tried to manipulate Webervations to ask that question, instead of why are you coming, but it didn't show up.

Recently we had to change Merchant CC Machines. Our new Clover machine requires CVV codes for Card Absent transactions. When guests book, they are not asked for their CVV codes. I contact them after they book online and ask for their CVV code. I am hard pressed to get it. They usually do not...

Thank you!

I'm not sure if I'm in the correct forum. We got a nasty-gram stating that if we have DVD's in the common area and if guests watch them, we are in violation of "Unlicensed Public Performance of Copyrighted Motion Pictures." Has anybody had experience with this? Do you know what the fee is? We...

Thank you!

I called my provider. He said they probably won't show up. They will probably give me a sob story about losing their credit card, and can I please refund the charge to a second credit card?

Undersea, May I copy the above statement and share on my FB page? I don't think the average person considers the above. Personally, I'm happy there wouldn't be as much cold and snow/ice! Thank you!

I texted them and told them the guests today decided to stay another day. I have had both gay and black guests here in the past. Will follow up on Code 10. Thx.

Call VISA or Mastercard? I have no idea what local bank may have issued it.

"Device cannot start?" I assume you mean you think they have stolen cc #s.

I got a call today while making breakfast. The caller said he was gay, celebrating his 21st birthday and was bringing a couple of "big, black football player friends" with him. Did I have room? I later got a call from an innkeeper friend who asked if I'd gotten this call. I then called a third...