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  1. mooseberry

    OMG! We really have to watch who we let in anymore....

    We can rent for a s long as we like. They have rights, they don't have to tell us. All they have to do is to register there where abouts if they move. Well, he didn't move here ! He just was going to stay here as a guest for 6 weeks....There is a difference between an apartment complex and a...
  2. mooseberry

    OMG! We really have to watch who we let in anymore....

    He has 24 hours to change his residence address. However, it's a weekend so he has until Monday. If he does not remove it by then I will have to send a written request on my letter head requesting them to remove my address. Just more work on my end to keep my name clean...
  3. mooseberry

    OMG! We really have to watch who we let in anymore....

    I will start doing that, have to. Besides that he gave MY business as his residence, cause they only have 24 hours to register....Future Guests don't know if that's a guest or the owner listed .....
  4. mooseberry

    OMG! We really have to watch who we let in anymore....

    Yes, I am thankful for the person who called me. I would never had checked...why would I ?
  5. mooseberry

    OMG! We really have to watch who we let in anymore....

    This morning I had a nice wake up call..... I had a "Long-term" guest, for about 3 out of 6 weeks. This morning I get a call from someone in town advising me that I should check this person's public record. He is a sexual offender and listed my B&B as his residence I asked him immediately to...
  6. mooseberry

    Obsessed or Possessed?

    I know, right ? He helps sometimes on tthe weekends and all he sees is making breakfast and cleaning the rooms. Nothing else comes across his mind. I do the B&B, my home, pay all the bills, and take care of my 3 yo grand daughter who lives with us. He goes to a 9-5 job and thinks he works hard...
  7. mooseberry

    No Shows

    Oh, I blocked him from my personal email since once I accidentally replyd from it. He is still on my business email.
  8. mooseberry

    Obsessed or Possessed?

    Getting tires just reading this...lol However, my DH thinks I don't have much work since I work from home....I have only 5 rooms...lol
  9. mooseberry

    No Shows

    He is a big bully and he can't bully me into submission :) I only once before had to deal with a charge back for a no show and I won that one. It should be simple; he made the reservation and agreed to the policy. He was the one not showing, not me not keeping his room. The only leg he has to...
  10. mooseberry

    Social Media Ambush: When Hotel Guests Go on the Attack

    What an great article and so true. Pretty sad that people want more for less and that they have to lie and threaten to get what they want. Never give in ! that is waht i go by.
  11. mooseberry

    No Shows

    He contacted me after he found a credit card charge that he did not recognize.... He still keeps emailing me , telling me i have to refund his money or he'll post bad cmments about me allover.....( i am shaking in my boots)..... It has gotten to the point that I actually blocked his emails.
  12. mooseberry

    No Shows

    I have been trying to reply to this thread many times.....and as soon as i click save, it is all gone......
  13. mooseberry

    Sigh

    I am so sorry to hear about your situation. However, I know that somewhere at some point something good will come out of this. keep your head and faith up. God bless you and your family. (PS; a drink here or there.....it's good for you ;)
  14. mooseberry

    I cancel you cancel we cancel

    There are always excuses.And they are getting better and better. My latest "No Show" used the excuse that he never received any of my 2 confirmation letters.....right... I would put into my policies that you can only extend the carry overs x amount of times, then they will go away.
  15. mooseberry

    No Shows

    Oh how I love it when No shows request to get a refund on their credit card.....then they try to blackmail me because I stand my ground... He supposedly never received a confirmation, that's his grounds for not showing up... How do you handle them ?
  16. mooseberry

    Got stiffed big time

    Thanks for your replies. We have another res tonight for the same room but different people, 11 pm and still not here. Ran the card and got approved...lol I called my merchant and all they said was to keep trying the card. That's nice....so I keep trying for a year and the card might be closed ...
  17. mooseberry

    Ever get this email?

    I agree with eric..not your fault
  18. mooseberry

    Martha Stewart Bedding (and sets) heavily discounted at Macy's

    I Just gotten a few sets....love them..and the free shipping...can't get much better then that ;)
  19. mooseberry

    Got stiffed big time

    Before I vent, Good Morning all :) Ok, here it goes.... Grrrrr...I am sooo mad..... Full house last night, could have rented 4 more rooms if I'd had them. One room is a now show, go figure. Better yet, the CC gets declined too.. What do you do in these circumstances ? Are there options besides...
  20. mooseberry

    Webervations - A big change - must read

    Yes it has....glad to be back. Got lost in too much work..lol
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