Search results | Innkeeper Forum & Innkeeping Resources

Help Support | Innkeeper Forum & Innkeeping Resources:

  1. Tom

    Dodged a pet bullet

    Bullet you can't dodge is when they show up with the animals and did not tell you in advance. That's a red flag for me. I have 2 pet friendly rooms and in confirmation email I say they need to tell me in advance -- no surprises. They almost always call and it's good. Responsible owner =...
  2. Tom

    Scam Against ResKey Users

    had to laugh. A couple months ago we actually go the newly ordained Greek priests trying to book -- ah the good old days.
  3. Tom

    What's Your Forecast for End of Year?

    We -- OK, I -- closed for Dec and Jan. DW objected, but I said breakfast server gets to decide. We have had a trickle of guests and a few reservations, but the West Coast shut down Nov 18 blew the calendar clean, so I figure, screw it, mentally I'll just not think of innkeeping for a month...
  4. Tom

    In tears...

    In 10 years this really unexpected appreciation has happened a few times. Once a $500 tip on a weekend. I'll say i am driven (well within my speed limit ;-) to serve, but it's a shock to have people react sometimes.
  5. Tom

    If I could start over...

    3-way switches. If remodeling, renovating electric, add 3-way switches that let you turn off a downstairs hall light or outside lighting from in your own living space. ... and, what all the others said, just responding to the "wish done differently"
  6. Tom

    Sob Stories and Lies

    2020 is not normal. By end of April, all, I mean ALL of our reservations into Sept had cancelled. Business picked up with medical personnel, people moving for job changes, even a guy picking up a rescue dog. Then a few visitors for family troubles, people driving I5 who would have flown, and...
  7. Tom

    How do you price an Inn?

    I suggest looking at the area's trend in private short term rentals -- Air and Vrbo -- that can shift the market that past revenue depended on and can change numbers for the future. I know some venerable B&B in areas with a lot of nice second homes have been hammered when owners put them on a...
  8. Tom

    I've been raised from the dead...

    We're OK; fire evacuation started a half mile east. We got a lot of ash and anxiety. Trying to persuade DW to put in one suitcase all she was ever going to see again was ... difficult. Be we are spared and others are not. May be putting folk up; the calls for refuge I got in first days I...
  9. Tom

    I've been raised from the dead...

    And now ... SMOKE ... I recall you were mid coast Oregon, so Lincoln City fire? Hope all OK.
  10. Tom

    Funny story....right?

    Smoke detector circuit should not be on GFCI (Not sure how this topic relates to breakfast) I enjoy a full Scots ... in Scotland, particularly fond of haggis. I serve a lightened version of the basic full American. Used to be eggs to order, but serving single parties in the guest lounge one...
  11. Tom

    Repeat guests

    We added $10 to our three least expensive rooms, narrowing the spread -- now $175 to $195. I don't expect problems. If they have a reason to stay, they'll either come or they won't come. if they do, they'll be treated safely and with hospitality and it's a lot of work. Hospitality motto for...
  12. Tom

    Teslas keeping me in business

    Indeed, lots of Model 3. And even other automakers are providing longer range travel so I've installed a J1772 charger as well, I've had 2 Bolts. I was planning to put in solar to power all these .. and I probably will, but the economic uncertainty of recent times has put a damper on my plans...
  13. Tom

    Teslas keeping me in business

    A few years back, Innspired by postings here, I asked Tesla for a destination charger: free plus $200 to install. Cool factor for sure. We routinely got 6 to 12 Teslas a year in the course of normal business. Now, 4 out of the last 10 guests -- all I've had in two months! -- have found me...
  14. Tom

    Great news for us and for our guests

    We have the 1 day, although business is slow so it can be 2 days or 3 or, well 8 or 10 :) I do this for the housekeeper and to reassure guests. Surface transmission ("fomites" is the medical term) is a multi link risk and can be broken by you or the housekeeper washing and sanitizing for...
  15. Tom


    Wow! Close the kitchen. No way we let guests in the kitchen, even before COVID, they were all filthy, infectious, ... get a microwave for the guest area.
  16. Tom


    Good for you! ... and exactly what they should have expected from you, given the history.
  17. Tom

    Service Dog

    and, if you have 5 rooms or less, ADA does not apply. We happen to have 2 dog ok rooms, so I can appropriately book emotional support dogs as companion animals, and they always pay the $25 one time pet fee. With real service dogs, I try to book into dog ok rooms so as to not have a problem...
  18. Tom

    Posted on a FB Innkeeper Forum

    ditto. Not covered, but a possible way to get something if gov't uses insurers to dole aid.
  19. Tom

    What’s your plan for reopening?

    We're "open" in Oregon, but with very little actual business -- people who have to travel, not for fun, that's sure. Single men, out-of-area health care workers. We too are leaving at least a full day before housekeeping, serving plated breakfast (usually do anyway) either one at a time or with...
  20. Tom


    True that! But we pay houskeeping pretty well so not a problem for them. Any tips we get are more directed to special stuff we ourselves do: arrange for a family reunion, help with car problems, etc. so we keep the $ when it shows up. Myself, after I started innkeeping I sure started tipping...