Search results

You know where RK asks for a Promo Code and that's where you put in the Gift Certificate number? Well... guest books this week and then emails me asking if I can give them a promo code, and if so, they will cancel their reservation and rebook with the promo code. I don't have any promo codes...

Got a reservation via BK and I know it's trouble instantly because it's a local. But we get a few reservations from locals, often it's really for their parents. Along with the reservation, I get a second note from the client to verify the dates.... within a MINUTE of the booking. Five minutes...

I've come to the conclusion that all telemarketers are scammers, no matter how good their intention... and the worst one... I deal with a lot of companies, my bank, my credit card processor, my reservation software, Google, Facebook, Twitter, BK, X and Air. And all of them manage the...

Well, it's becoming clear that my guests are changing and I don't want to start to charge my regulars for the abuse by the new guests. So it's down to two choices, either set up some extra charges that I am clear about or put up prices and give repeat guests a special discount code. Recently...

We have a patio. Some of the guests want breakfast on the patio. Now the terms have always been, you pick up the tray and go out and bring back the tray when finished. No asking us for things, no running in and out... you get the tray, you eat breakfast out there and you leave me the f*1$*(#@...

I have my own particular cancellation policy... but with the OTAs, my cancellation policy is very very strict... all my reservations are non-refundable. Yesterday I had to deal with 2 cancellation exception requests A guest who requested to cancel at no charge who had booked the night before...

It is the biggest weekend in our calendar. 4 Nights with guests that come to visit the city from all corners of the world. I've been booked since December of 2021.... And yet today I'm still received phone calls asking for a room. A 3.5 half star hotel with a 6.8/10 rating is going for over...

So... are you going back to a daily clean up? Just a quick make of the bed and clean the garbage? You are you keeping it like Covid, only before/after a stay? I'm not sure what to do? I have to decide by the 1st of May. What do you think guests want?

We are trying to decide what to do with two rooms: Let's call them room "Suite" (A & B). So Room Suite has a door with a private lock. But A & B each have a door with a private lock A: King Bed, Single Day Bed. Two armchairs with coffee table. One long desk with two seating chairs. B: Queen...

So, I reopened my merchant account. 3 of the payments and their withdrawal worked great and then someone went in and screwed it up again. Going back and forth and then I find out that they froze my payments because of a fraud alert. Fraud alert? What fraud? Well, it appears that some idiot at...

Well, they have left. Now on the DNB list... but none of which is because of their vax status. We caught them walking around in the public space with no mask when we weren't around. They were very demanding. They lowered the AC to 62F and then pulled out the extra blanket. And they disconnected...

So, I started using the Online check-in feature from ReservationKey. Even wrote a whole set of COVID questions. Today, we have a guest... hasn't done the online check-in and I'm trying to decide... do I want them at all? Without doing it, they haven't certified that they are COVID free, having...

We are on vacation.... we drove by the home of a long-time guest. Called, they weren't home. So we took a picture of ourselves in front of their house and sent them the picture in the email... so they could have a laugh! They called us back and invited us to come over. Lovely visit. And the...

Okay, it's time to update my website. I started on the Karma theme years ago, but with the newest update, they are moving from WPBakery to Elementor, so even if I update the theme, I have to redo the whole website... there isn't really a way to port it. So, I thought, maybe I should move to...

Anyone have one? Since some of the guests are reluctant to eat at the breakfast table, I was hoping to set up a form and they can pick up their prepared breakfast to eat in the room. Anyone?

Well, in the last few months, quite a few of the city's B&Bs have gone up for sale or been sold. I'm now wondering if I'm becoming the grand ol' dame. The largest, which actually used 2 licences for two different buildings is for sale. It said both buildings were for sale, but I see only one, so...

Did anyone else get a new email? From $39 a month to $299 a month? OMG! Is there any traffic on a website like this anymore?

Has anyone ever registered other domains and created websites that point to them? Like for example BestMaineBedandBreakfast.whatever and basically put up a one page website that advertises your website and then links to you. Add extra SEO? Bring in clicks? Effective? Anyone know?

I found a great recipe that duplicates or rather improves upon the famous coffee place's Sous Vide Egg Bites. And since they are pasturized, they keep in the fridge and you warm them gently in the microwave before serving. Works wonderfully and it looks fun, being in a mason jar. Best part is...

Happy New Year! I had my Air rep call me... yes.. I have an Air rep. Don't know if this is because I'm registered as a business or because I'm connected via the API... but I have a rep. We had a discussion in email about my listing and Air and pricing and they are apparently working on weeding...