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  1. lrosan

    GUEST THREAT

    Thank you everyone for sharing and for the advices.
  2. lrosan

    GUEST THREAT

    How should I handle a guest that threatened to write a horrible review on TripAdvisor if we didn't return his money. The guest reserved a single room for 2 nights and showed up with a companion, he did have to pay an additional $20 per night for the companion and was given the chance of renting...
  3. lrosan

    mattress shopping

    Greetings, This is such a great forum and I am sorry I never seem to have the time to participate... We are shopping for mattress and wanted to know if anyone out there have tried Lanier's Simmons bedding, and also if you have a more economical suggestion. Thank you kindly. lrosan
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