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  1. C

    Dealing with Fraudulent Bookings

    I just want to say thank you to this entire group. You just saved me almost $6k. We own a B&B in the Caribbean and also offer Private Chef Services island-wide. It's not uncommon for us to get a request to cater a yacht outing, or a private jet taking off at the airport. It's also not...
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    Obscene phone call

    I just received one too from gholak910 - how do I report it?
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    Obscene phone call

    LOL - best.response.ever!!!! And I totally agree!!
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    We finally did it!

    Yay! I’ve put it on our list and hope to meet you in October! As for my references to OTAs, I see other responses here that I don’t necessarily disagree with. I detest booking and others who add a blanket 15+% and insert themselves into my guest’s experience (and not in a good way). That...
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    We finally did it!

    Congratulations!!! And I completely agree about the OTAs. I had a horrible experience with one and FINALLY got away from it. Completely unnecessary - 5 star reviews through Trip Advisor, Google and Facebook are the key!!! And guests help me set up our Instagram and Facebook accounts. I post a...
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    Dogs

    I love this question! We opened our B&B in January and I stressed mightily over what to do with our 2 older rescue pups. I wish I could go back and tell myself to chill out :-). First, all websites about our property make it clear that there are pets on property, and I posted in my FAQs the...
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    A Tale of Night & Day - First Two Reservations Ever

    I'm with you Anon! Quite the ride indeed! And thankfully through this post I've learned more about anonymity as well! I appreciate the feedback and wish you the best....
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    A Tale of Night & Day - First Two Reservations Ever

    Oh yes indeed we do. While we saw the lack of respect for the space evolving, at first it wasn't anything completely unexpected (open doors and windows (even when they left the property) to let critters in and air condition the Caribbean Sea (because you know, it gets toasty outside! :-)) and...
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    A Tale of Night & Day - First Two Reservations Ever

    Hahahahaha - thank you for an awesome laugh! Our guests checked out this morning and the room was an absolute wreck. I definitely lost financially on this one, but I gained a ton of new knowledge!! :-)
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    A Tale of Night & Day - First Two Reservations Ever

    I looked around a little but wasn't sure it was actually that easy :-) Thanks again!
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    A Tale of Night & Day - First Two Reservations Ever

    Hi Mort! Thank you so much for the insight and I couldn't agree more! So my apologies for bothering you with this question: This was my first post out here and I actually didn't realize that all my info was associated with this post. How do I post anonymously, and is it too late to change...
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    A Tale of Night & Day - First Two Reservations Ever

    Glad to hear the affirmation that the best is yet to come! :-) (And I appreciate the anon feedback...)
  13. C

    A Tale of Night & Day - First Two Reservations Ever

    Thank you for your insight! I thankfully have learned myself that I can't make anyone else happy if they refuse to choose the positive path :-)
  14. C

    A Tale of Night & Day - First Two Reservations Ever

    I never post my opinions or negative experiences on social media (I don't know when someone is just having a bad day for reasons I can't appreciate but would likely empathize with), so I'm coming here where 1) I have received so much valuable insight from everyone's experiences and 2) I hope...
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