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  1. Jaylyn

    Inn Sitter???

    Hello everyone. I'm thinking of getting an Inn sitter while my husband and I are away in Europe for our 30th anniversary. We will be gone for 3weeks. We usually close in January and travel, but this year we will be traveling in early October and want to get others feedback on their experiences...
  2. Jaylyn

    Packaged soaps or liquids?

    I like the personal touch of the packaged soaps and shampoo etc. I use Greenwich Bay Trading Co. They are stamped with our name, and I had them designed the way I like. Never any complaints. People love the "little extra touch".
  3. Jaylyn

    Crank calls

    We got rid of our land line. Best decision we've made. Same number but on a cell phone, it's great. I have the phone on do-not-disturb turned on between 10pm-5am (since there is a Nantucket Inn in Massachusetts 3-hours ahead of us, we used to get 3am calls for room service). As a cell phone you...
  4. Jaylyn

    Think Reservations or Little Hotelier?

    I charge the card on file. I have a pull-down tab for incidentals that I can put the value in. I have however only had to do it once in 6 years.
  5. Jaylyn

    Think Reservations or Little Hotelier?

    Thank you everyone for your candid opinions. All were very helpful. I think at this point I'm most likely going to stay with Think Rez. @scottcrumpton thank you for your information, very helpful indeed.
  6. Jaylyn

    Think Reservations or Little Hotelier?

    I've been using think Reservations for the past 6 years, no big issues. I get a call from LH which I've received in the past along with many other companies wanting me to change. But I looked into it a bit further and they don't charge a commission (as a channel manager) on the bookings? Seems...
  7. Jaylyn

    Booking sites

    I hate booking.com also. The worst.
  8. Jaylyn

    Dealing with Fraudulent Bookings

    Hello, I also rent the house/property for family reunions, weddings and more. I have solved this by charging a $500. refundable security/deposit at time of booking (if there is no damage to the property, then they get the $500. deposit refunded to the card). I also inform them that the first...
  9. Jaylyn

    Rude? Thoughtless? Or not about me?

    This is the reason I make one breakfast for all guest, I choose and they get what I prepare. I only have 8 rooms and I cook alone and take care of the dining room. I always do American breakfasts (1 waffles, eggs & 2 slices bacon or a breakfast scramble with a muffin etc.). One plate I make per...
  10. Jaylyn

    Is it endless hard work? Feel like a constant burden to keep up with?

    As to the question of 2-top and 4-top vs. large table. I always thought of just doing small tables but the previous owner said people enjoyed the large table. I did add four other tables so now I have two 4-top and two-2-top and one 10 seating large dinning table. This give guests the option to...
  11. Jaylyn

    Is it endless hard work? Feel like a constant burden to keep up with?

    Best advice I ever received was get a GREAT housekeeper!!!! I also pay higher then everyone else. You won't be sorry if you get strong support in housekeeping, you can't do it all! I have a 8 room B&B and I also rent out the entire Inn directly through my website or on Vrbo. I rent out the Inn...
  12. Jaylyn

    Hello from an aspiring innkeeper!

    Welcome! I've had my Inn (8 bedroom B&B) for the last 5 years and it's been the best thing ever. I managed restaurants for over 20 years before we purchased the Inn, wanting to wait until our children were adults. I have upgraded the 1925 house and loved every moment! My advise would be to...
  13. Jaylyn

    Indoor security cameras

    We have three outside one on parking area and the other 2 at the enterences. We instaled them because we had a homless man wandering around the property. Also our Inn is a NO Smoking property, before the cameras went up I would have some guests smoke on porch and use my planters as their...
  14. Jaylyn

    Bedding Options for Guest Beds - Duvet or Blankets or Throw/Bedspread...What is best for coastal inn?

    Greetings, I found that triple sheeting is the best. Quick to change and make beds, guests and housekeepers enjoy how clean it looks and I'm a self proclaimed clean freak. One peice of advice however would be to have the good quality sheets for the guest skin and the top a oversized (I use...
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