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  1. Flora Jen

    Cancellation (and asking for future credit)

    Hi everyone, I've had a few recent last minute cancelations with request for future credit. They're not asking for a refund, exactly, but wish to use the $ they paid as credit toward a future stay. I'm inclined to maybe offer a partial credit for future stays in the near future- say within 6...
  2. Flora Jen

    Property Management Software question

    What PMS software are folks using and loving these days? We're looking to shift away from an older program to one with more updated capabilities, customizable options, etc. HUGE plus if it is compatible with our current Merchant Account rather than forcing their own option on as a condition of...
  3. Flora Jen

    New Member Intro for Flora House Denver

    Hello from Denver! We renovated and restored a Victorian mansion last year, opened in late September! We are a sustainable business and focus on inclusivity (we hope the people will should feel just as supported and cared for a our many -many plants!) This is my first adventure in the B&B world...
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