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    "Our client would like to book all your rooms for 12 nights..."

    For once, it's legit! Full house for twelve nights, booked by a travel agency overseas, paid in advance. I would not have believed the booking request if I hadn't had a heads up from the local guy who referred them. And these guests are not a "delegation of greek priests" or whatever the latest...
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    Adding social media channels

    I primarily use fb for social media and am thinking about adding Pi nter est and Ins tag ram. I don't use these personally so I'm not up on the ins and outs. Anyone using these for business? Any advise on starting out? Is it like fb where I make a personal account first then add a business...
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    ResKey and pet-friendly?

    I've mentioned before that the thing holding me back from switching to ResKey is the way it handles bookings for guest pets. Last I checked, booking with a pet works the same way as, say, adding a bouquet of roses or a massage. Add a dog as an add-on. The problem I have with this is only two of...
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    Please Help! Redirecting from html site to wp site, including changing top-level domain

    Oy vey, I'm lost! How do I *properly* redirect from my old website, which is html "mysite.on.ca", to my new website which is WordPress "mysite.com"? Can I do individual pages? Does a 301 redirect work from .on.ca to .com? I've searched the archives here but I don't see anything about redirecting...
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    IF you take guest dogs, do you take them in...

    IF you take guest dogs, do you take them in...
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    Website layout/navigation for multiple packages

    I'm re-doing my website and struggling with a user-friendly way to list packages. We offer many (about 10 total) that fall within 3-4 categories (seasonal, etc). They are all two-night packages, not add-ons, so the description and inclusions can get lengthy. This means having them all in one...
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    Am I Creepy?

    I can be a bit of a Rain Man when it comes to remembering guests and I'm wondering if that might creep some people out. Ie, I had a call last night enquiring about a stay. The woman said she'd been here before; she gave me her first name and I saw her husband's last name on call display. Boom, I...
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    Building a WP website (resources, reco's)

    I know there have been a number of threads about building WP sites, but since trends and tech change so often, I figure it's worth asking again. Seeking suggestions or recommendations for: - themes to use - training videos - step-by-step guides - what to be sure to do or not do Thanks in advance!
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    New web host suggestions?

    I'm thinking of redoing my website in wordpress. My current host doesn't support wp so I have to change to a new one. Any recommendations? Also, should I transfer my current site to the new host right away or should I wait until the new wp website is ready? Any and all suggestions welcome. Thanks!
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    Ranking of top two amenities by segment

    I attended a large conference on Online Marketing for Tourism (how niche is that??) back in March. This slide is from a presentation on current trends; the data is from a JD Powers survey. Of course it doesn't include B&B's as a segment, but it's interesting to see what the traveling public...
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    Timing the starter and main course

    The busing tables thread got me wondering... what do you do when you get a s...l...o...w eater who's still working on the starter course and your main course is hot and ready to serve? We try to hold off until all people in the same party are done but I hate to let the plated mains sit any...
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    Drapery behind beds

    I really love some of the sample photos here. I've considered hanging fabric behind some of our beds as I want to give the room decor a bit of an update (inexpensively) and I was thinking it would also reduce noise transfer between rooms. An interior designer acquaintance told me about a fabric...
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    facebook booking

    We've talked about facebook and what, if anything, it actually does for bookings. Well, I just got my first definitive facebook booking. By that, I mean when the guest filled out the online booking form, they entered "facebook" in the "How did you hear about us?" field. That's a first here! The...
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    Stated check in time ENDS at:

    Stated check in time ENDS at:
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    Active vacations are good for the heart

    Excerpt from the article: "In the Framingham Heart Study, a multi-generational study of cardiovascular disease, women who took infrequent vacations (once every six years) were found to have a 50% higher incidence of heart disease than those who took at least two vacations annually. And among...
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    Facebook and your B&B

    Does anyone have a Facebook page for their B&B? If so, care to tell us how you're using it to promote business? Or from the guest perspective, as a fan of a B&B page, what would engage you or what would you like to see? I started a page for my B&B and have a few fans. Some of them are actual...
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    Easter Weekend

    Is anyone doing anything special for guests this weekend? Any special breakfasts or treats? I always colour eggs and put them out on the sideboard with breakfast on Sunday. I'll also pick up some small chocolate bunnies for the room treats.
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    Recession Special?

    So hubby says to me today "We should offer a Recession Special". And upon seeing my 'I don't think so' look, says that everyone's doing it so travelers are expecting to see it. So I googled and sure enough there are a few Recsession Specials and Recession Buster Specials, but to me it just looks...
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    roasting coffee beans at home

    I've thought about roasting beans myself but haven't crunched numbers nor looked at how much time it involves. For those of you who are home-roasting your beans, how's it working out? Is it a cost-saving measure? or does it actually cost you more but you consider it one of the amenities you...
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    Goal Setting Group - Q1 2009

    Okay, we're already two weeks into the new year. Just another 25 two-week blocks of time left to accomplish all we want to in 2009. I've found that I'm more successful achieving my goals when I A) define them specifically; B) set them no too far out; and C) tell other people what they are. Is...
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