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Two more days of guests and I will be free! I have sold my inn and will be moving out next week (our closing is October 11th). The new owner is a lovely woman who lives about an hour away, and I feel confident will do great things for this business. I could not be happier!!! I am going to...

I know several of you use Tom as your middle man for processing. I have tried to reach him several times in the last several months, with no return call. Anyone else have issues with reaching him?

I recently switched out a bedroom set for a platform bed (LOVE it!). The new bed has a headboard that has ample space for phones, keys, books, etc, so I removed the old nightstands also - it just seemed like too much "stuff" in the room. So removing the nightstands removed the lamps, because...

People choose to sleep between the blanket and the comforter - not slipping into my wonderful comphy sheets? It doesn't happen often, but it always perplexes me when it does. Surely people know that the blankets and comforter are not washed between each guest, but the sheets are? I'm sure...

Just finished up freshening a room that had a gun on the nightstand. I've seen this a few times over the years - even had someone forget theirs in the nightstand drawer (I would forget my spouse before I forgot my gun - geez!). It doesn't bother me in the least, but am a little surprised...

I was checking out the local hotels' prices and came across this "special".... Stay More, Save More package Save up to 30% Reserve our Stay More, Save More package and save up to 30% off your entire stay when you stay 3 nights (10% off per night). Use promo code STAY to book. I've written...

All four guest vanities p traps are getting cleaned out today. I use baking soda and vinegar for general maintenance in keeping the drains clear, but hair and nasty still builds up in there over the years. Got my gloves, wire hanger, and mask at the ready. Probably won't be eating today...

I had a prospective guest call this morning to tell me that the "Weddings" page on my website had nothing but pictures on it (no text). I asked which browser he was using (I use Firefox or Chrome) and he was using IE. I tried using that and it looked fine to me. This is the first anyone has...

Good Morning All. Any help you can provide in how to turn away a repeat guest would be appreciated. I won't go into specifics here, but suffice it to say that their actions caused alarm to the other guests, but before I could address it with the offending guests, the actions stopped. So...

Has anyone else seen the new price increase for My Allocator? Am I understanding correctly that the current price of $17 (I assume everyone pays this amount right now?) is going to $25 next month? I have an issue with this, if so. Granted, it's only $8, but it's a 47% increase. Am I the only...

Apologies for not having been on here in...forever! Hope you are all well. Has anyone here been affected by the devastation in TX or OK? I'm in a position to leave the inn for a few days and am able to come and help if anyone needs a hand with damages, clean up, etc. I'm just not familiar...

Am wondering if any of you offer these, bedside? I would like for my rooms to be darker for people that sleep in or like their afternoon nap, but I don't want to mess with changing out my blinds for shades, and getting heavier drapery. I'm thinking of a nice note attached that specifies the...

I looked at this two ways - it's hilarious, but could be a wee bit irritating. I think all parties involved were aware that they were all just poking fun at each other, so I'm choosing to appreciate it for the humor it brought me this morning. Enjoy :)

I hate bothering John with questions that I think I should be able to figure out on my own. So I'll bother y'all instead :D Does anyone know if RezKey has the ability to notify you of a repeat guest booking? For instance, if someone books that has stayed with you before, does the program...

I know I've read somewhere on here before the reasoning behind this. Or maybe I just read that it happens, but I've never experienced it before now. Why do Europeans sleep on top of the blankets instead of between the sheets? It doesn't make any sense to me. Surely they know that blankets...

Just wanted to say hi to everyone. Been lurking, not sharing or responding too much because the attitude is struggling right now. But wanted to let y'all know I'm thinking of you and appreciate all of you :)

Do you have a "Do Not Disturb" sign on guest room doors for them to use?

I don't even know where to begin with this. I thought I would just say it, short & sweet, and let you all know what's happening in my little world. But I'm still pretty emotional about this and am probably going to end up babbling and ranting. I received an offer on my inn about a month...

A couple just left after two nights. I just knew from the minute I answered the phone that they were going to be a pain. A million questions and very particular about what they wanted/needed. They ended up booking the smallest/cheapest room, even though I pushed for the largest because it had...

Another thread about washing dishes in a self-catered situation got me curious. I have one suite in my four room B&B that has a kitchenette. It has a sink, microwave, toaster, coffee pot, all utensils, and dishes - no stovetop or oven. I also have a dish drainer, soap, and dish towels in...