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  1. PoppaSmurf

    Eggstenuating Circumstances

    Thanks for the input, lesson learned. Egg salad for lunch today! (FWIW, served to guests yesterday, and 12.5% took the 'cracked' eggs, about the same as when we serve 'uncracked'. ) But not again.
  2. PoppaSmurf

    New ReZKey Enhancement

    This is from Momma Smurf!!! Poppa hijacked my account! Have been working on this update with John since the end of the year. After some tweaking, it is now in place and is a very useful tool. My original request to John: Many of us use an online reservation CutOff so that we don't suddenly get...
  3. PoppaSmurf

    AirBnB was "a dumphole"

    Just got a call during dinner from a woman in a panic. She was in the town just south of us and had gone to the AirBnB they had booked - but it was "a dumphole". So she was looking for a replacement - for 10 days! I commiserated, but told her we only had 1 night open in the next week. I gave...
  4. PoppaSmurf

    What do you say?

    But did he show up in 2 hrs and then provide a card? We'll occ. hold a room w/o a credit card in this situation, but always take the card live, even w/ a cash payment. But wouldn't hold the room w/o a card if it was our last available.
  5. PoppaSmurf

    Forum Chat Window

    Plant your corn early....
  6. PoppaSmurf

    Innspiring quotes for innkeepers

    They pay, they stay, they go away - Innspiring
  7. PoppaSmurf

    Organizing Reservations

    We use QRes software for guest mgmt (in addition to webervatons) - it keeps a local database that you can use to create all kind of custom reports http://qres.net/qres.php The eval copy is free and doesn't expire
  8. PoppaSmurf

    Webervations/BedandBreakfast.com

    Methinks it is still Fishy re the timing of the Phishing breach and the Widget auto-install that wiped out GA, what else was affected?
  9. PoppaSmurf

    Webervations/BedandBreakfast.com

    All credit card numbers in Webervations are currently being masked as a security precaution. We are working to restore the system to its normal state and hope to do so no later than Monday, August 2. There is no longer a phone number to call, nor apparently any way to access card numbers to...
  10. PoppaSmurf

    Webervations/BedandBreakfast.com

    So during PEAK SEASON, there is no way to access a credit card number to secure a guest's reservation? No one answering phones? No resolution until Monday ??? Where is EVERYONE in SUPPORT? And is this all coincidental re the Widget implant??? AAAAAARGGGGGH!!
  11. PoppaSmurf

    Webervations/BedandBreakfast.com

    Please call Webervations Support (740-380-3807) for Credit Card number Access What is going on??? Security has been breeched? And now we have to call to get Credit Card numbers to secure a room on the fly?
  12. PoppaSmurf

    Webervations/BedandBreakfast.com

    All credit card numbers in Webervations are currently being masked as a security precaution. We are working to restore the system to its normal state and hope to do so no later than Monday, August 2. What on earth does this mean????
  13. PoppaSmurf

    Webervations/BedandBreakfast.com

    GA allows one to generate a code for tracking to be inplanted on one's web pages. Webervations allows(ed) that code to be pasted in to the "other" box, which is what I did many moons ago. Anyone who has generated their own GA tracking code would be affected.
  14. PoppaSmurf

    Webervations/BedandBreakfast.com

    The implementation of our widget has temporarily broke our stat tracking text box where you have your Google Analytics code placed. The good news is we have had a direct interface with Google in place for some time, and this feature is still functioning properly. All that needed to be done was...
  15. PoppaSmurf

    Webervations/BedandBreakfast.com

    I noticed the very first morning it appeared on every single Webervations page and was SO NOT HAPPY. WAY NOT COOL to not have an opt out option. And how dare they solicit our guests for Reviews? After a terse email to Support to remove ASAP, I noticed that suddenly Google Analytics was no...
  16. PoppaSmurf

    Lots of hits and click throughs but why aren't they calling?

    So what would be considered a good "average" number of hits per day to one's website?
  17. PoppaSmurf

    Guests' last visit

    Don't think so. They ate Blueberry-Raspberry Stuffed French Toast this AM. J&J from Charlotte?
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