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  1. M

    Halloween decorations II response to what do we do for Halloween

    This photo in response to question regarding Halloween decorations,
  2. M

    Fitbit weekly report of innkeeper's activities

    When fitbit.com sent my weekly fitbit activity report by email yesterday, even I was surprised. My fitbit records numbers of steps, numbers of miles, numbers of flights of stairs I walk in each day and provides weekly reports. A little "dongle" in a USB port of the computer picks up the info...
  3. M

    Trave lo city same day booking via bed and breakfast dot com altho policy does not allow same day

    Rant! Our new guests who arrived yesterday after booking YESTERDAY via travel ocity are wonderful people - that is good. Not good is that notice of the booking arrived yesterday via email from bed a n d breakfast d o t com that the guests had just made a two night booking for last night and...
  4. M

    anyone else receive this request today?

    Usually these emails are not individually addressed to us. This one is. Just wondering how many other folks have received Mr. Bryant's request which is (first names removed by me): Kindly confirm the availability of either 3 double rooms or 6 single rooms for 6 people (Adult). We are coming on...
  5. M

    inn of the month

    Is anyone else amazed by the end of the month auctions from b e d and b reak fast dot com? I just watched a neighboring city's inn of the month auction reach $1,525 before the auction was finally closed at 14 or 15 minutes after the cutoff time. WOW!
  6. M

    early arrivals expected, but innkeepers themselves, and with no notice?

    So it is our busiest time of the year. All rooms booked. Several rooms to turn completely after 11 am check outs and before before several new arrivals expected sometime after our well-stated 3 pm check in time. One couple arrives just after 1 pm...and detain one of the innkeepers many of those...
  7. M

    World points with Bank of America

    Just received a request for a booking using World Points, redeemable through Bank of America. We do not have any arrangements with Bank of America to handle the points in order to have Bank of America reimburse us. Anyone familiar?
  8. M

    Guest just told us no milk, no eggs...already shopped for breakfast...need a solution

    Guests have arrived...just learned a wife is lactose intolerant. She said she needs soy milk. Also said she cannot do eggs. And cannot eat anything with milk or eggs cooked into it. I think the heat and the fact we have already stocked for next several days breakfast has me brain dead. OTOH...
  9. M

    Vet request for night changes, anyone?

    Anyone else getting requests for changing the room night from Nov. 10? We booked two Vets for the night of Nov 10 - had originally planned for one, but with so many requests, decided to expand it to two. The first one called back later to cancel because of his schedule conflicts. The second...
  10. M

    FULL for B and B for Vets event!

    We are FULL for the November 10 bed and breakfasts for vets event. Not certain what particular piece of media was released yesterday, but our phones started ringing mid afternoon yesterday and up until past midnight last night. Started again at O'dark 30 this morning. We had first planned to...
  11. M

    Should questionable guest complaint and threat of a bad online review justify full refund?

    I must post here more often! I am finding it very theraputic! I mentioned this on PAII forum so some of you may have seen it, but I wanted to include it here, too. Thanks for all of your help on the guest with the resistable offer. I find myself being overly diplomatic in these days of online...
  12. M

    Bloomer scam

    While we are on the subject of questionable emails (guests quoting/offering their best rates), let me share this recent one with the group. From UK resident planning her holiday. I must admit, I did respond to this one...no special rates...just a rate quote with availability info...because we...
  13. M

    Guest makes "best offer" regarding rates

    Altho I read here almost daily, it is usually at bedtime when I am too tired to send lucid posts. I am wondering if anyone else received this "offer" from a guest wishing to visit the NC mountains this week. It came in near midnight last evening. I am deleting the guest name and the name of the...
  14. M

    Does the inns for sale and foreclosure auctions bother you?

    I am wondering if the foreclosure auctions and the inn closings bothering anyone other than me? I find it jolting to learn that places I have admired are in the midst of closings and foreclosures. In the 80's and 90's and early 2000's, I visited and stayed in every bed and breakfast inn I...
  15. M

    Branding...off shoot of hangers thread

    You are so right about the branding aspect of labelling the hangers, and anything else amenable to branding. I was very lucky a number of years back to participate in a series of Tom Peters workshops - you may remember his books from years and years ago (In Search of Excellence, Managing...
  16. M

    Performance Systems International - who are they and are they indeed link trouble makers?

    We have been seeing hits on our website from ISP numbers beginning with the number 38, which belong to Performance Systems International. The most recent was a 38.121.8.60 address. Out of curiosity, I google searched and learned little. But some of the online forums mentioning this were...
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