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  1. TheBeachHouse

    Annoying stuff from our first week open after winter vacation

    We are back in business after six months off, time to vent the annoyances. 🤣 got a call asking for early check in. Not an issue as there was no one in that room last night, so sure. Well, it is g o Rey shopping day and we want to get going. He’s not here…..still not here….. In days...
  2. TheBeachHouse

    Early Bird Grab and Go breakfast ideas

    Got any great ideas for an early bird bagged breakfast? We offer a grab and go breakfast for our guests who are on the road before we serve. In the past, I have included a yogurt cup, bagged granola, individually wrapped fig Newton bars, muffins, small bottle of juice, banana or apple. I...
  3. TheBeachHouse

    Sharing a compliment.

    We (I) tend to chat mostly about the annoyances of this job but we’ve dad some nice compliments lately. Here is my recent favorite: buffet menu included cinnamon maple French toast with a side of homemade applesauce. I like to highlight the flavors of fall. on her way out a guest told...
  4. TheBeachHouse

    Today’s minor annoyance.

    Rainy and gloomy here. Seven more days of innkeeping till vacation. My patience is thin. 😂. One guy, the other day had all the following questions, “where are the coffee cups?” (Right by the Kurige machine.). “Can I get a bottle of water?” (There are two in your room.). “How do we get...
  5. TheBeachHouse

    Annoying or flattering? It’s all in the attitude I guess.

    We have two bistro tables and one six seater table. The bistro tables are by the window with the view. Usually, people eat and skeet and everyone gets a seat. Not today. The bistro table people are dug in. Reading, chatting, having seconds and thirds. The late comers are stuck at a...
  6. TheBeachHouse

    Today’s story (subtitled, I guess I’ve given my last #*@#)

    Woman very happy at the door About 5 pm. Checking in - gave a name that didn’t appear on our reservations. She checks her res confirm and says, “ The Beach House, Chatham, Mass, right.” No, we are The Beach House, Rockport Mass. Wrong Cape. I offered to help her find a room in our...
  7. TheBeachHouse

    Request of the day.

    Just pouring cocktails and the office doorbell rings. “Do you have a hot pad? My back is bothering me.” that was a new one for me.
  8. TheBeachHouse

    Ever have people eat off the serving plates?

    I hadn’t. Until this year. We have a small household type warmer tray with three sections. One section eggs, one potatoes and one meat. In front of each section is a small plate with a spoon, fork or tongs on it to use to serve yourself. this year, I’ve had two separate men take the...
  9. TheBeachHouse

    What’s wrong with this picture?

    Phone call, “hi, I just finished making a reservation on my tablet through b,,king dot com and wanted to call and make sure it went through.”
  10. TheBeachHouse

    That’s not a diet requirement

    We have a gf guest this week. We have been accommodating and not an issue. But she said today, as she thanked me for being so helpful, that most restaurants were also accommodating except one. I asked, of course, She said, she wanted scallops and they told her they would bake them...
  11. TheBeachHouse

    What would you do? Who right?

    Couple checks in and immediately shows me a screen print of my website on which the room rates are quote. They are last years rates. $20 a night less. I say, those rates are incorrect. Didn’t you receive a confirmation? Yes, they have a print of that as well. I note that the...
  12. TheBeachHouse

    Beach session

    Group of three women. They book a room with one king bed and one day bed. Not that unusual, but tight. These women are in their 60’s. Do they really want to share one room? They are our only guests for three nights. That is VERY rare and we told them that. In a nice, “ aren’t you...
  13. TheBeachHouse

    I said it before I could think.

    Guests packing the car ask me, “ should we strip the beds?” My response, “of course not! We are no air b n b!”
  14. TheBeachHouse

    Lovely gift

    Saw a guitar case in the main room and told my guest, anyone who travels with his guitar is ok by me. He took it out and started playing a Beatles medley for me. ( we had been talking about Paul McCartney’s tour.). He started with “ in my life” so I showed him my framed reproduction of...
  15. TheBeachHouse

    On the other hand, some guests get it.

    Had a couple who stayed in their room for four nights. Never came to breakfast. He said, “we’re doing our own thing.” As he left, he apologized for the mess. You can imagine what I imagined! We were half right. Yes, they had eaten in their room for four nights. Yes, there was...
  16. TheBeachHouse

    No good deed goes unpunished

    Mother and daughter here for two nights, but no, they made a mistake. They only wanted one night! They are regulars so DH says he’ll give them a refund less the cancellation fee of $25. As they are packing the car, “ I was hoping we could get a late checkout. We are going on a...
  17. TheBeachHouse

    Selling part B.

    Tangentially related to GoodScouts question on brokers to sell inns, but I didn’t want to reroute his thread, so here we are. In my town, inns are selling, but as homes. The real estate value is higher than the business value. Have you run into that? As in many industries, the big...
  18. TheBeachHouse

    Why we closed for the winter

    Today’s holiday weekend weather is crazy winds, rain and high waves. Winds gusting to 59 and expected to gust to 70. Waves already splashing over the road and high tide is over 2 hours away. It’s (thankfully) not too cold. Rain instead of snow. Windows are rattling - and these windows...
  19. TheBeachHouse

    Halloween menu - what are your favorites?

    What do you do to make Halloween special? Or do you? Halloween will be our last day open until May. I love a holiday menu and am semi- bummed to not be doing cornbread waffles for thanksgiving and something gingerbread for Christmas. But I get this holiday. So far, the plan is pumpkin...
  20. TheBeachHouse

    Timing is everything! And this time, it was good tim8ng!

    As you know, the Northeast is in the middle of a violent wind and rain (and snow, but not here) storm right now. In our area, we had wind gusts over 70! Trees down, power outages, flooded streets, the usual. We lost power from 2 am until 7 am. Anyway, the timing part, we had...
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