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This morning I had a nice wake up call..... I had a "Long-term" guest, for about 3 out of 6 weeks. This morning I get a call from someone in town advising me that I should check this person's public record. He is a sexual offender and listed my B&B as his residence I asked him immediately to...

Oh how I love it when No shows request to get a refund on their credit card.....then they try to blackmail me because I stand my ground... He supposedly never received a confirmation, that's his grounds for not showing up... How do you handle them ?

Before I vent, Good Morning all :) Ok, here it goes.... Grrrrr...I am sooo mad..... Full house last night, could have rented 4 more rooms if I'd had them. One room is a now show, go figure. Better yet, the CC gets declined too.. What do you do in these circumstances ? Are there options besides...

Hi all :) Sure has been a long time since I've been here...time just flies. Going to be on Oahu in November...any B&B's anyone could ecommend ? Greately appreciated.

Do you charge for extra person, roll a way bed or both? I have an extra person which needs a roll a way....

Good morning everyone and a happy new year.... need to vent...lol about 2 weeks ago my computer crashed, lost rezovations GT. Lucky I have a laptop, so I call for help to install it on my laptop. Ahhhh, christmas vacation time....wait a week before office opens... for reservations, go back to...

Hello everyone :) Gee, I haven't been here for a while. Going to be in Broomville, Colorado in march of 2010 Anyone here has a B&B there or vicinity? Or can recommend one ? Thanks all for your help.

Ok, I know we all get these reservation requests, but this one really made me think... How are you today? We want to book for reservation,for our oncoming honeymoon. Date 10th to 20th October 2009, They are 2 couples. 1. Kindly get back to me with your total cost for 2 couples for the...

How does everyone handle gov. rates? Ours here is $109. summer and $99.00 winter ( that is what they get) My rate is $20.00 above that, but I give a $10.00 discount, so they only would have to pay $10.00 extra, which they actually could take from their meal allowance. Some gov employees pay the...

OK, I made my decission and ordered my Hot Tub today. In a previous post I asked the pros and cons to offering a hot tub to customers. Now I am asking the ones who do or did have a hot tub available for guests: Do you have set hours for use? Can anyoone use it at any given time or to you reserve...

Well, I "THOUGHT" I have seen and heard it all over the years, but this one topps the cake.... Into my driveway pulls this big Motorhome. I thought well, those could be guests which would like to have one night in a real room with a real shower, which happened a few times before. They walk up to...

Well, have another full house ...the 5th time this year :( 12 people, everyone needs breakfast at the same time, my table seats six So, in with the patio furniture....a table for 2 in the living room area, a table for 2 in the hallway ( kind of a nice little niche )....and clear off the bar in...

Going into my RezOvations desktop to make a reservation in october and only one room shows as available, even thou there are no other reservations...switch to B&B.com or webervations, they all show up. Only in Rack they are gone. Anybody can solve this for me? The techsupport is already...

I feel very special now and I like to share it with all of you. A Guest from a couple of days ago wrote this beautiful poem in our guest book: " We've travelled several thousand miles; now we're back to where wwe've been. Had another great night's sleep, here at the Mooseberry Inn. They also...

OK, last night really put the icing on the cake..... Guest called that they were late...no problem. We were just ready to go to be when they arrived, but since we left a note on the door we didn't bother getting dressed and back out. I did notice the young boywalking around the house a little...

Learned a few pointers from the thread "Pictures of food" just in time before I took pics of a tray of chocoate covered fruits. What do you think? Does it look appealing? Could I post this picture with my add-on option online? Anything I should change? Thanks everyone for the input. Maggie

Got a big family coming and their little ones can not have any type of gluten. Since the kids are little they are probably not too picky. What can you recommend for gluten free ?

We are going to visit Colorado this winter to see if we might be interested in re-locating... Anyone located there? We will be travelling most of the state...

OK, I never needed, owned or even wanted a dishwasher until I opened my B&B. It worked fine for over 1 year and all of a sudden I have this milky white film on my glassware and my silverware stains. What gives? I always used the same detergent and have a good level of drying agent. Any...

Many B&B's offer welcoming trays, like cheese trays, wines, etc... How do you go about it, if you offer these services? Have them sit out or offer when guests arrive ? maybe offer them as a late eveing snack? I thought about it but never did so because I can't seem to find a right way to doing...