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Howdy guys! I have been using Booking.com for years now, and it's been a good relationship...hardly any kinks. I use a service called "myallocator," to sync my Reservation Key database with Booking.com. This service also synchronizes with a bunch of different channels, one of which includes...

I had a customer today who booked a room with us a couple of weeks back....entered the room, and hated it...and decided to leave. He booked two nights, and made it clear to me (in an incredibly threatening tone,) that he would reverse the charges on his credit card if we charged it. He booked...

Anyone else having a problem logging in? I keep getting Provider error '80004005' Unspecified error C:\WWW\RESERVATIONKEY\V2\INC\../inc/inc_subs.asp, line 11

So, I encountered another nasty bug in Rezovation GT. My reminder and follow up emails are not being sent. Is anyone else having this problem. I called tech support and was told that it would be fixed by installing an update...which he did for me...so I waited a few days to see if the reminders...

I have been playing around with the idea of adding my inn to the GDS system, although, personally, I have a few problems with it. I use Kayak and Expedia often to find deals and opportunities when I travel. Typically, I use it to find a hotel/flight, then I simply go to the website of the...

Have anyone tried to use livechat on their website? I figure it might help with conversions if I can speak to a few clients online, and track their presense. I have been looking at a service called "BoldChat" They have an iPhone application, so talking to potential clients anywhere will be a...

So, I have decided that next year, I want to spearhead in this SEO game....but I want to hire a 3rd party for it. I'm still going to update my blog and everything, but I want to take hold of more SEO advantages. There's a new hotel opening in Charlottetown next year, and I want to try to stay...

Alllllllriiiighty then...here goes. Seeing as I am not anonymous here, I risk making my business look bad, but I need a tad of advice. I had a client call in for a reservation few weeks back...holding a room for a night....this night turned into a fully booked night...I turned away three...

I just took some pictures today of some of my breakfast wares...I added them to the gallery on my breakfast page => http://www.sonatainn.com/breakfast.html What did I learn from this though?...Food is REALLY hard to shoot!! So many imperfections....how does McDonalds do it!? Anyone else have...

I made a VERY quick breakfast page for The Sonata Inn. http://www.sonatainn.com/breakfast.html I plan to have more pictures of the actual FOOD...but that will have to wait for now...

I'm receiving a few sitemap errors on google webmaster tools....specifically when it targets my blog...it states a "redirect error" The link to my blog is not on my sitemap...should it be? Should I also list my facebook, and twitter pages? Google seems to find these by itself. Also, I used to...

Ok...I am confused. As most of you know, I am new to the forum...but I have been reading it for quite a while...I am confused by a new acronyms being thrown around...can someone throw me a paddle? The main ones for me are DH DW and SF I only conclusions I have drawn is DH stands for "Da...

Hurray! I uploaded a few pictures of The Sonata Inn, an Inn in Charlottetown, Prince Edward Island, Canada! http://www.sonatainn.com/rooms.html I changed the layout a tiny bit, and used some open sourced javascript to display the images. I used Jon design's Smooth gallery, which i found very...

What portals do you all recommend I spend my money on ? (or is it even a good idea to begin with?) I am an Inn in Charlottetown, P.E.I, so I figured bbcanada.com might be a good place to start? Any other suggestions?

Howdy everyone. I have been reading this forum for quite a while, and finally opened up a new Inn in Charlottetown, Prince Edward Island. I have decided to join this wonderful forum filled with an intelligent group of people, and experience the web 2.0 style of marketing my business Happy...